Operations Coordinator; Remote

Remote Operations Coordinator

We are supporting a high-growth SaaS organisation headquartered in the United States, with an established London presence, in the search for a Remote Operations Coordinator. This is a fully remote role with no requirement to attend the London office. The business operates across the US and UK, offering exposure to a fast-paced, international technology environment.

Our client is a scaling SaaS company providing cloud-based software solutions that help businesses streamline operations, improve compliance and drive performance. Their platform is used by organisations across multiple sectors, and continued growth in North America and Europe has created the need to strengthen their UK operations function. The culture is modern, collaborative and outcome-focused, with a strong emphasis on efficiency and continuous improvement.

As Remote Operations Coordinator, you will sit at the centre of day-to-day business activity, ensuring operational processes run smoothly across teams including customer success, finance and commercial.

Responsibilities include:

• Coordinating internal workflows and tracking operational tasks
• Managing shared inboxes and responding to internal and client queries
• Supporting reporting, documentation and data integrity
• Maintaining CRM and internal systems
• Identifying and implementing process improvements

This is an excellent opportunity for someone who enjoys structure, organisation and playing a key role in enabling high-performing teams.

We are looking for someone who:

• Has experience in administration, operations or business support
• Is highly organised with strong attention to detail
• Communicates clearly and professionally
• Is comfortable working independently in a fully remote environment
• Is confident using Microsoft Office and CRM systems

Previous experience within a SaaS or technology environment would be advantageous but is not essential.

• £45,000+ salary reflecting responsibility and impact
• Fully remote working with no London office requirement
• Exposure to a scaling US‑headquartered SaaS business
• Flexible working arrangements
• Clear progression opportunities within a growing tech environment

If you are looking to join a modern, growing SaaS business in a fully remote capacity, we would love to hear from you.