Executive Officer

Home Office - EO

Executive Officer

Location: Loughborough Immigration Reporting Centre, 10 South Street, Loughborough, LE11 3EY

OFFICE BASED

Pay: £15.53 per/hr

Working Days/

Hours:

Monday to Friday, 37.5hr pr/w, 8AM - 5:15PM

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an executive officer.

• Manage the inflow and outflow of asylum customers attending their substantive interviews (between 08:00am - 17:00pm, Monday to Friday).
• Manage task distribution and allocation daily, ensuring all work streams are adequately covered.
• Respond to unforeseeable incidents on the day (e.g. first aid, medical emergencies, building issues), following contingency instructions and pivoting resource to minimise negative impacts on customers.
• Manage and oversee the SPOE (Single Pair of Eyes) process, driving performance and productivity in line with SLA, whilst providing bespoke technical advice and guidance, to maintain quality outputs.
• Liaise with Home Office security, Asylum Decision Makers and other stakeholders, to build rapport and maintain close working relationships.
• Ensure self and team consistently deliver the service, in line with our service offer.
• Deployment to cover other sites across the UK may also be available, if this is suitable to the candidate's personal situation (travel/expenses/subsistence will be provided).

Uniform provided, grey trousers/ skirt/ dress and blazer for men, jacket for ladies, white shirt and lilac tie for men, lilac scarf for woman.

No annual leave during training period.

CTC + Basic DBS

You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.