Business Support Officer

Description

Salary £25,989 - £28,142 per annum | 37 hours per week | Permanent, full time | Preston, Lancashire

Lancashire Music Service (LMS) is a business unit working within LCC in a competitive environment, generating business and providing outstanding standards of customer care for both internal and external customers. The Business Support Team is focused on supporting and maintaining these standards and has a significant role in the continuing expansion of the Music Service by displaying a professional attitude and commitment to the delivery of a first class administrative service in all aspects of our business.

LMS provides tuition, ensembles and support to children and young people to access musical opportunities, including instrumental and singing lessons. The service has over 120 specialist teachers delivering weekly tuition to over 20,000 pupils within excess of 26,000 instruments on loan to schools and families across the county. LMS enables pupils to develop their musical skills through a range of bands and orchestras.

9 Music Centres and 6 County Ensembles meet in the evenings and at weekends providing a range of ensembles from beginner to advanced levels.

We are looking to recruit a Grade 5 Business Support Officer who will support colleagues, management and customers. The post will undertake a range of functions that include dealing with queries from customers, processing online requests, administering financial processes, managing the monthly teacher payroll process, teacher recruitment support and updating information using Speed Admin and other ICT software packages. There will be an expectation to manage multiple work streams at any one time.

This role will have specific focus on payroll, recruitment, monitoring of training/refresher training and onboarding responsibilities.

More details about the role and the criteria you need to include within your application can be found on the job description and person specification.

This is a permanent 37 hours per week post based in Preston. We are currently working with greater flexibility and have a blended approach with attendance at an office base and working from home.

Details about the music service can be found here:
Lancashire Music Hub | Music Activities In & Out Of Schools.

Please ensure you upload a supporting statement, with examples of how you meet the criteria for the role, this needs to be in addition or instead of a CV. Details about the role and the criteria can be found on the attached job description and person specification.

For further information about the role please contact:
Jessica Farrimond on