Matterport- Technical Business Analyst

Matterport - Technical Business Analyst

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.

We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Matterport is looking for a Technical Business Analyst to join our Business Services team. You’ll work in a middleware layer that connects our Matterport Platform to multiple systems both internal to Matterport and throughout CoStar Group. The primary focus of this group is to manage integrations at scale, focused on financial and sales backend systems and how they interact with our Platform.

In addition to typical Technical Product Manager responsibilities, this role will play a key part in managing and optimizing our SaaS subscription offerings. You will work closely with Customer Support and Finance teams to ensure seamless onboarding, billing, and ongoing customer satisfaction. Your work will directly impact the customer experience and financial operations, requiring strong communication and problem‑solving skills across departments.

We handle billions of requests each month, so you must be comfortable optimizing for scale and quality. The ideal candidate thrives in a fast‑paced environment, pivots when needed, and has exceptional personal drive. You should be able to efficiently build business cases, prioritize work, refine requirements for the engineering team, and communicate with stakeholders to achieve optimal outcomes for the business.

This position is in Irvine, CA and offers a schedule of Monday to Thursday in the office and work from home on Fridays.

• Guide the design, implementation and deployment of new features and services.
• Collaborate with Customer Support to resolve subscription‑related issues and improve customer experience.
• Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products.
• Oversee the end‑to‑end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations.
• Work with a cross‑functional team of product managers, designers, engineers and QA with direct communication channels.
• Be an advocate for good engineering practices.
• Contribute to a learning culture.
• Generate complete user stories for the development team to efficiently do their work.
• Respond and assist with issues that are raised by internal and external groups.
• Hold regular stakeholder/grooming meetings to keep all interested parties updated in project progress.
• Document user requirements and business rules to be used in application development.

• Bachelor’s degree required from an accredited, not‑for‑profit, in‑person college/university.
• A track record of commitment to prior employers.
• Significant experience designing and delivering features and services in a cloud environment, using a modern OOP language and tooling.
• Experience with CRM and ERP systems, such as Salesforce and Net Suite.
• Experience defining and working with order‑to‑cash processes.
• Experience and leadership in fast‑paced, Agile Scrum environments.
• Strong project management skills.
• Experience with technical documentation or product use case writing.
• Strong experience collaborating with cross‑functional teams to achieve business outcomes.
• Strong written and verbal communication skills; must be able to communicate at a level appropriate to the…