Account Manager

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.

Lyra is transforming access to life‑changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform combining the highest‑quality care and technology solutions.

At Lyra Health, we are on a mission to transform access to life‑changing mental health care. Following our rapid expansion across Europe, we are looking for a strategic, empathetic, and results‑driven Account Manager to join our team in Belgium
. As the primary point of contact for our Belgian corporate partners, you will play a critical role in bridging the gap between innovative technology and human‑centric care. You won’t just be managing accounts; you’ll be a consultant and advocate for workforce wellbeing, helping organizations navigate the cultural and legal nuances of the Belgian market.

• Account Management:
  • Serve as the primary point of contact for assigned local accounts, building and maintaining strong, long‑term relationships.
  • Serve as a crucial liaison with Global Account Managers, ensuring client requests are effectively communicated and resolved.
  • Understand client needs and objectives to ensure that our products and services meet their requirements.
  • Regularly review account performance and provide clients with strategic insights and recommendations.
  • Address any issues or concerns promptly, ensuring a high level of customer satisfaction.
  • Monitor and report on key performance indicators (KPIs) related to account growth, customer retention, and new business development.
  • Provide regular updates to senior management on sales activities, pipeline status, and market conditions.
• Business Development:
  • Identify and pursue new business opportunities within the territory, including market expansion and upselling/cross‑selling within existing accounts.
  • Conduct market research to identify potential clients, industry trends, and competitive landscapes.
  • Develop and execute a strategic plan to achieve sales targets and expand the company’s customer base.
  • Prepare and present proposals, negotiate contracts, and close deals with prospective clients.
  • Respond to and submit tenders relevant to the territory.
  • Work closely with the marketing team to develop targeted campaigns and promotional strategies.
  • Manage the implementation of the customer programme, liaising with all internal departments to facilitate a smooth launch and onboarding, and ensuring that all contracting and supplier registration processes are completed before the launch date.
  • Monitor and report on key performance indicators (KPIs) related to new business development.

• You have several years of corporate B2B sales experience.
• Experience with in EAP or healthcare sales is advantageous.
• Fluency in English, French & Dutch/Flemish is mandatory.
• Experience with CRMs – Salesforce ideally.
• Strong relationship building skills.
• Remote based position but comfortable travelling to customers in Belgium as required.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. We may collect optional personal details for recruiting and assessment. These details may be handled in accordance with the California Privacy Rights Act (CPRA) and EU GDPR. For more information about how we use and retain your information, see the Workforce Privacy Notice.

If you are a California resident, you can limit how we use your information by using the Limit the Use of My Sensitive Personal Information form. For data privacy rights outside the U.S., contact

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.