Retail Industrial Placement - Site Hove

About the Role

Ready to apply your skills to one of the UK’s most ambitious infrastructure projects? At EDF, Success is Personal. Join our Retail Industrial Placement and help shape the future of energy while building a career that’s unique to you.

There’s never been a more exciting time to join our Retail team, we’ve got a BIG ambition. We’re buzzing to have industrial placement opportunities to welcome into our Retail organisation - bringing energy and fresh ideas!

We’re offering a 12-month industrial placement, starting with 6 months learning the foundations of how we serve our Small Business or Residential customers, followed by 6 months in either marketing, commercial, technology or sales.

The Opportunity

As an Energy Specialist, for the first 6 months you’ll be working in a team of 10-15 people providing incredible end-to-end customer support to our Small Business or Residential customers. You’ll connect with our customers over the phone and through digital channels such as text and email. We’ll train you in everything our customers need, so when it’s go-time, you’ll have all the answers, and nothing will faze you.

So, if you’re an enthusiastic team player who’s resilient, loves problem solving with a curious nature and enjoys working under pressure, then you’ll love this experience!

Your next 6 months will be specialising in one of these other core business functions where you’ll work with experienced individuals and leave with a wealth of knowledge:

Residential Sales and Marketing - We blend deep customer insight with bold innovation to drive acquisition, retention and value creation. From shaping compelling propositions to delivering targeted campaigns, we empower customers to save money and carbon — while helping EDF lead the transition to an Electric Britain. You can expect to leave the team with a broad marketing experience, the ability to turn insight into action, campaign management and stakeholder management.

Commercial and Performance - The role will blend commercial insight, data analysis and performance. To give you a flavour you could be working on pricing, data analysis and business impact reviews. You'll work on systems like tableau, Jira, snowflake and SQL.

Residential Solutions & Automation - This role is an exciting opportunity to support on diverse business issues, drive effective problem-solving and make a significant impact on the success of EDF's Retail business unit. This role is responsible for quickly analysing and resolving a wide range of commercial, regulatory and operational issues that impact the business unit.

Revenue Operations – You could be project managing new process and solution implementation to reduce the level of debt the business is exposed to. Identifying opportunities that make an impact on those struggling to pay their bills. You'll work across multiple teams to prioritise and deliver on actions that will make the biggest impact whether that's tariff changes, process adapting, marketing and service updates.

Small Business Marketing – You could be creating emails, supporting on paid advertising campaigns and organic social posts, developing industry leading content and supporting on partnership campaigns.

Small Business Sales - You'll be helping EDF Small Business Sales grow their direct sales channels. You'll be looking for smarter ways to improve our sales processes, how we can optimise & improve our ways of working, along with working with our partners on how we can grow as a business.

Your Work Location

You’ll be based in our fun and welcoming offices – Hove, Doxford (Sunderland), or Exeter office – our teams LOVE coming to the office - there really is something for everyone. We also know that you may need the flexibility to work from home at times too, that’s why we embrace hybrid working.

Who You Are

A self-starter and creative thinker who is enthusiastic and motivated. You are a team-player with excellent communication skills, who is willing to take on new challenges. No experience is needed for this role; we’re looking for an individual with a positive attitude and a desire to learn. Sound like you. We’d love…