Third-Party Logistics; PL Operations Specialist

Career Opportunities with King Arthur Baking Company

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Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten‑free products, baking tools, and more.

We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee‑owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders – employees, our local communities, our broader community of bakers, and our planet.

Join us and help spread the joy of baking. King Arthur – where, as an employee‑owner, your passion and ideas can truly make a difference.

The Position: The Third-Party Logistics (3PL) Operations Specialist is responsible for overseeing day‑to‑day execution across King Arthur Baking’s national omnichannel 3PL network. This role manages site‑level inventory integrity, order fulfillment execution and accuracy, and operational performance to ensure reliable and efficient distribution in support of company service standards and cost. The Specialist monitors receiving, storage, value‑added service (VAS) work, and order processing, resolving systemic issues and ensuring data accuracy across ERP, WMS, and OMS systems.

This position also evaluates operational KPIs, supports capacity and labor forecasting, maintains accountability for 3PL compliance, and partners with internal teams and external providers to drive continuous improvement.

The Benefits: Yes, we have the regular "stuff" – medical, dental, vision, company‑paid short‑ and long‑term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(k) with a company match. But here’s what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)
* and knowing that those working with you are dedicated and engaged co‑employee owners that believe in you and your extraordinary abilities to move us all forward.

The

Location:

Hybrid combining working from home, and onsite in White River Junction VT roughly 2 days per month. Ideal candidates will be located within a 2–3‑hour drive of our offices.

The Pay: $54,900 to $74,200 annual salary; commensurate with experience.

• Oversee the omnichannel order fulfillment cycle (order transmission to ship) across 3PL sites to ensure customer requirements, service levels, throughput targets, and operational KPIs are met.
• Maintain accountability for site‑level operational performance, ensuring 3PL compliance with King Arthur Baking’s requirements, industry best practices, and continuous improvement standards.
• Manage ERP/WMS/OMS data flows with proactive monitoring, leading structured root cause analysis and issue resolution to prevent inventory, order accuracy, and data integrity issues.
• Own site‑level inventory accuracy through cycle count execution, reconciliation processes, rotation compliance, and disposition decisions, applying controls consistent with 3PL operations norms.
• Plan and manage value‑added service (VAS) projects‑including rework, displays, labeling, and gift kits‑ensuring materials availability, operational feasibility, and efficient execution within 3PL…