Product Operations Specialist

Build the Future

Support the products that power K-12 learning across the country as a Product Operations Specialist. You’ll help bring complex educational programs to life by ensuring products are accurately configured, priced, bundled, and documented. Your work sits at the centre of product, operations, sales, and marketing, directly enabling revenue, state adoptions, and successful product launches that reach millions of learners.

Remote position: open to applicants authorized to work for any employer within the United States.

Are you a detail-oriented team player that enjoys supporting others with a competitive spirit to win? As a Product Operations Specialist serving our K-12 School Business Unit revenue and sales, you will manage an assigned K-12 product line in a variety of ways inclusive of pricing validation, data entry, data verification that contributes to sales and marketing initiatives for products and services that are used daily by millions of educators and students.

• Manage assigned product line through all stages of the product life cycle including ISBN creation and maintenance, eCommerce enablement, and development of bills of materials and instructions for revenue and sampling.
• Implement and maintain approved pricing strategy for new products and the annual pricing initiative in the pricing database.
• Work closely with internal partners to prepare accurate source documents needed by the bid and proposal team for annual state submissions.
• Master internal databases, understand their value and capabilities to effectively carry out assignments and provide trustworthy support.
• Establish and maintain relationships with associated teams and other departments.
• Collaborate across teams and multiple departments.
• Maintain required documentation on the team share drive following departmental guidelines.

• Bachelor’s degree (BS/BA) is preferred.
• Ability to quickly learn and work across multiple systems and databases.
• Experience managing multiple, multi-stage projects simultaneously, and setting priorities.
• Ability to problem-solve, show exceptional attention to detail and commitment to data accuracy.
• Possess strong teamwork and customer service orientations and a desire to win.
• Strong interpersonal and communication skills to successfully work with cross‑functional teams and individuals.
• Background in the educational industry and how products are created is a plus.
• Must be proficient in Microsoft Excel. Pivot tables and V/H‑lookup is a plus.
• Intermediate Microsoft Word, Outlook, Internet, and Adobe Acrobat, Microsoft Teams and Zoom. SharePoint, Smartsheet or other multi‑user/project management programs helpful.

The work you do at McGraw Hill will matter. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $55,000 - $70,000 annually. However, base pay offered may vary depending on job‑related knowledge, skills, experience, and location.

Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered.  to learn more about our benefit offerings.