Continuous Improvement Manager

Better places, thriving communities.

Better places, thriving communities.

Mitie Limited is a leading facilities management organisation delivering essential services across the UK. As part of our commitment to operational excellence, innovation, and long‑term value creation, we are seeking a highly capable Continuous Improvement Manager to support our Cumbria Consortium CCS framework contract. This role is central to ensuring that our services remain efficient, resilient, and aligned with both client expectations and the regulatory standards of the nuclear environment in which we operate.

We're looking for a proactive and commercially minded Continuous Improvement (CI) Manager to join our team supporting a major client in West Cumbria. This is a fantastic opportunity to take full ownership of the CI lifecycle—driving efficiencies, shaping business cases, and delivering measurable value across a complex and high‑profile contract.

This is a standalone role where you'll work closely with operational teams, stakeholders, and clients to uncover opportunities, challenge ways of working, and deliver real, tangible improvements.

• Leading the end‑to‑end CI process: idea generation, business case development, client presentation, and delivery.
• Building strong relationships with onsite and offsite teams to identify efficiencies, innovation opportunities, and cost savings.
• Creating high‑quality written business cases that clearly articulate benefits and solutions.
• Tracking, prioritising, and delivering approved CI initiatives.
• Acting as a trusted partner to the client and internal stakeholders.
• Spending time both onsite at Sellafield and in the Whitehaven office (3 days per week), with flexibility for home working.

• Proven track record leading continuous improvement or operational excellence initiatives.
• Experience applying Lean, Six Sigma, Kaizen, or similar methodologies in a practical environment.
• Demonstrated success delivering measurable improvements in efficiency, quality, cost, or customer experience.
• Experience facilitating workshops, coaching teams, and influencing cross‑functional stakeholders.
• Background in operations, manufacturing, logistics, service delivery, or a similar process‑driven environment.
• Experience with in nuclear, defence, or other highly regulated sectors.
• Lean Six Sigma Black Belt or equivalent advanced CI qualifications
• Project‑management certification (e.g., PRINCE2, APM, PMP).

Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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