GTM Operations Specialist

We are hiring a GTM Operations Specialist to join the Mid-Law Sales Strategy team at Thomson Reuters. This role reports directly to the VP of Customer Solutions and Operations for Mid-Law and focuses on supporting strategic decision‑making, performance visibility, and market insight for one of our most important growth segments.

This position is embedded within the Mid‑Law business and serves as a data‑driven partner to sales leadership and the field. You will help translate market complexity and performance data into insight, while partnering closely with centralized teams. You will become an expert in how our sales team uses their current suite of tools and contribute to their continuous improvement.

This is an ideal role for an early‑career professional who is strong with data, curious about how sales organizations operate, and motivated by turning real‑world complexity into clarity.

In this role as a GTM Operations Specialist
, you will:

• Build and maintain Mid‑Law‑specific analysis across pipeline health, deal flow, performance trends, and forecasting
• Conduct deep dives into funnel conversion, deal velocity, win/loss trends, and account behavior
• Support leadership with ad‑hoc analysis and insights to inform decision‑making
• Analyze market and customer data to support ideal customer profile (ICP) development, segmentation, opportunity sizing, and market prioritization

• Identify and resolve inconsistencies across multiple data sources
• Reconcile data from different systems and stakeholders into usable insights
• Partner with centralized teams to surface and resolve structural data issues
• Proactively flag risks in data quality and reporting logic

• Work with Mid‑Law sales leadership and managers to understand how data is used and where it needs improvement
• Periodically gather requirements on reporting gaps, missing insight, and analytical needs
• Support new initiatives (e.g., launches, pilots, programs) with measurement frameworks and analysis
• Ensure leadership has visibility into trends, risks, and opportunities
• Communicate segment‑specific needs, feedback, and priorities to centralized teams
• Support implementation of centralized programs by tracking adoption qualitatively and flagging issues.

• Support seller use of internal AI tools for deal preparation, research, and value articulation
• Help test and refine AI‑assisted workflows for sales productivity
• Gather field feedback and identify recurring issues or improvement opportunities for AI tools
• Monitor adoption trends at a qualitative level and elevate risks or gaps
• Support staged rollouts of new internal AI capabilities within Mid‑Law

You're a fit for the role of GTM Operations Specialist if your background includes:

• 2–4 years of experience in analytics, operations, sales support, or a related role
• Strong proficiency in Salesforce and Excel (pivot tables, formulas, data manipulation)
• Comfort working with large, messy datasets
• Bonus: familiarity with BI tools such as Tableau or Power BI
• An analytical, detail‑oriented, and intellectually curious personality
• Ability to operate in an ambiguous environment
• Ability to translate data into insight for business stakeholders
• Strong written and verbal communication skills
• Organized and self‑directed
• Motivation to learn how revenue works

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of…