Partner Relations Manager - Virtual

Overview

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and embody the meaning of Be Alight.

Partner Manager – Sales is primarily responsible for developing and maintaining strong relationships with the Alight Partner and Carrier Network to drive revenue growth and achieve strategic business objectives. This role involves identifying, recruiting, onboarding, and managing a network of partners, such as resellers, distributors, system integrators, and strategic alliances. The Partner Manager acts as the crucial link between the company and its partners, ensuring alignment on sales strategies, marketing efforts, and customer success.

• Relationship Management: Build and nurture strong, long-term relationships with key partner contacts, including executives, sales teams, and technical staff.
• Sales Strategy & Execution: Develop and implement joint business and go-to-market plans with partners to achieve sales targets.
• Performance Monitoring & Reporting: Track, analyze, and report on partner performance using key metrics (e.g., delivery SLAs, pipeline growth, revenue). Conduct regular business reviews to evaluate success and identify areas for improvement.
• Conflict Resolution: Act as the primary point of contact for partners, resolving issues and addressing conflicts to maintain a healthy and productive partnership ecosystem.
• Cross-Functional Collaboration: Work closely with internal teams, including direct sales, marketing, product management, and legal, to support partner needs and ensure seamless execution of partnership agreements.
• Product & Marketing for developing sales collateral and fresh content
• Sales & Solution Architects to support close of client deals (SOWs, SLAs, financials)
• Support ongoing internal marketing/educational efforts on partner capabilities and value proposition including case study creation, webinars and other publicity content.

• Experience: A minimum of 10+ years of experience in partner management, operations management, or a related GTM leadership role.
• Sales Acumen: Strong understanding of sales cycles, channel dynamics, and partner ecosystem.
• Interpersonal
  
  Skills:
  
  Excellent communication, negotiation, and presentation skills. Must be adept at building rapport and influencing stakeholders at all levels.
• Strategic Thinking: Ability to think strategically about market opportunities and how partnerships can unlock growth.
• Problem-Solving: Strong analytical and problem-solving abilities to address complex partner issues and drive mutually beneficial outcomes.
• Travel: Willingness to travel frequently to meet with partners and attend industry events.

Alight requires all virtual interviews to be conducted on video.

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity &…