Channel Manager TelecomManaged Services Provider Remote Telecom

Overview

Channel Manager – Full Time, Regional, Remote

Aire Spring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades Aire Spring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.

Aire Spring delivers a single-source experience—one partner, one invoice, one point of contact—to help enterprises simplify complexity and scale worldwide.

• 100% channel-only: no direct sales force.
• Global at scale: connectivity across 190 countries with a single contract, single invoice.
• Comprehensive product portfolio:
  Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
• Automation + live experts:
  AireCONTROL for visibility, analytics, and centralized control paired with AirePOD Tier-3 engineers for real-time human support.
• Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations.
• Partner Margin &
  
  Incentives:
  
  industry-leading pricing and compensation.
• Industry leading SPIFFs on renewals: to maximize partner earnings.
• Service Reliability & Assurance:
  Quote Spring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through Aire Spring's robust portfolio of services.

• Partner Recruitment & Management:
  Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
• Sales Strategy & Enablement:
  Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
• Relationship Building:
  Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
• Internal
  
  Collaboration:
  
  Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
• Performance Monitoring:
  Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
• Contract Negotiation & Management:
  Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

• Experience:
  
  Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
• Industry Knowledge:
  Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship
  
  Skills:
  
  Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen:
  Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency:
  Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication:
  Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the Aire Spring story and Airecontrol platform

• Medical Benefits with optional supplemental services through AFLAC
• Paid Time-Off Plan
• Paid Holidays
• 401K with employer match
• AT&T Discount on personal mobile plan

This remote role is open to candidates anywhere.

All your information will be kept confidential according to EEO guidelines.