Organizational Change Manager; OCM​/Business Analyst

Capio Group is looking for an experienced Organizational Change Manager (OCM)/Business Analyst!
Full-time employee - Remote
Salary: $125,000 - $135,000

Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance.

Capio Group is looking for an experienced Organizational Change Manager (OCM)/Business Analyst to work as a part of the team to enhance the client's existing systems into a single solution by integrating a centralized database system. This integrated solution will eliminate duplicate and redundant data systems which would improve the tracking, regulation of licensing, compliance, and laboratory activities. The centralized system would streamline services for consumers, support more robust reporting, such as real-time tracking of applicant, licensee and compliance performance measures, trend analysis to inform policy development, and data-driven adjustments to business processes that increase efficiency and accountability.

A centralized system would strengthen the client oversight by increasing operational efficiency, supporting evidence-based decision-making, improving customer service, and accelerating regulatory responsiveness. The Organizational Change Manager (OCM)/Business Analyst will be responsible for tasks including but not limited to:

• Working cross-functionally to assess and document existing business processes by leveraging experience with BPI methodologies.
• Conducting data and process analysis to identify inefficiencies, bottlenecks, and areas for improvement.
• Developing, recommending, and implementing process improvement strategies to optimize performance including Business Process and Workflow diagrams that will be used to implement a new solution.
• Identify data-driven insights that can be used to measure the effectiveness of process changes and drive sustainable improvements.
• Provide guidance and training to employees on process changes to ensure successful adoption.
• Lead and support continuous improvement initiatives to drive operational efficiency across the client organization.
• Support Change Readiness:
  Assess project readiness for implementation, develop the client's readiness plan and roadmap, and facilitate readiness communication and feedback loops.
• Support Prosci ADKAR Adoption for the project:
  Conduct ADKAR assessment, develop remediation plans and assessments, and create ADKAR progress tracking roadmap.
• Continuous Improvement and Reinforcement:
  Develop a continuous improvement roadmap and establish reinforcement strategies for sustaining change.