Business Support Officer Information and Records Management Service | La

Job Description

Salary £25,185 - £25,989 per annum | 37 hours per week | Fixed term, Full time | Information and Records Management Service | Preston, Lancashire

An exciting opportunity has arisen within the Information and Records Management Service within Lancashire County Council.

The Information and Records Management Service has several teams supporting Council departments in managing their data, and this advert is for 3 Fixed Term Business Support Officers to work within these. The teams are responsible for both physical and digital tasks e.g. the digitisation and associated processes of Social Care and Corporate data, managing and auditing the physical holdings of records, investigating and resolving any issues arising via emails and other sources, as well as the sharing of information with third parties following Information Governance rules.

The role involves using specific software to process and update information, as well as the need to be physically able to work in a warehouse environment. We are looking for people with good communication and ICT skills, who are comfortable using a wide range of software to help us ensure that statutory and legislative obligations are met.

Confidence when using new software systems and computers is essential. Our service utilises bespoke records management software along with MS365 and Teams, so you need to be able to call, video conference and navigate a laptop and systems confidently.

You will be good at using your initiative and solving problems; therefore, communication and teamwork are key. You will be a go getter who isn't afraid to roll their sleeves up and get stuck in. This role involves working with sensitive information in line with current legislation.

It is an exciting time to become part of the team, as technology evolves and the way we work adapts, giving the opportunity to develop and grow as a service and as individuals.

You will work in a team to achieve personal, team and service goals; whilst displaying LCC's values of being supportive, innovative, respectful and collaborative.

We are looking to recruit a highly motivated and talented individuals, so if you are ready for a new challenge, and enjoy managing people, please submit your application.

This role is usually based at County Hall, Preston, however it does involve hybrid working from home.

Digital Services are keen to ensure that all our staff reach their full potential and progress their careers with us. See our other benefits here.

For further information about the role, please contact Liz Allerton on

You have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel will be unable to shortlist you for interview without this evidence.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion. You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.