Vice President, Sales

Vice President, Sales

This position will lead a high-performing regional sales organization driving strategy and execution for the commercial segment. This leader sets vision and go-to-market strategy, drives new customer acquisition and expansion, in partnership with Product, Marketing, Partnerships & Alliances, Solution Consulting, and Professional Services to deliver consistent revenue growth and exceptional customer outcomes.

In this opportunity as Vice President Sales, you will have the following key responsibilities:

• Leadership and Strategy
• Regional Sales Management
• Customer Acquisition, Growth, and Retention
• Operational Sales Excellence and Reporting
• Achievement of Annual Revenue and Renewal Goals

You're a fit for the role of Vice President Sales if your background includes these key skills:

• Maintain forecast accuracy, linearity, and pipeline coverage; enforce CRM hygiene and data-driven cadence.
• Produce regular business reviews covering forecast/pipeline, product mix, digital performance, and NPS/health.
• Continuously improve processes to enhance efficiency, win rate, and cycle time.

• Customer Obsessed:
  Centers decisions on customer value and outcomes.
• Challenge & Commit:
  Debates rigorously, aligns quickly, and executes with urgency.
• Growth Mindset:
  Experiments, learns fast, and scales what works.

• Recruit, develop, and retain diverse talent; build succession plans.
• Set clear expectations, coach to competencies, and recognize performance.
• Foster an inclusive, high-energy culture with strong collaboration across regions and functions.

• CRM and Sales Engagement:
  Salesforce
• Analytics and Experimentation:
  Tableau/Power BI, Adobe Target, Optimizely
• Collaboration:
  
  AI, project management platforms

• Sales performance: total revenue, team quota attainment, average deal size, win rate, sales cycle length, YoY revenue growth.
• Net revenue retention: upsell/cross-sell revenue, Net Dollar Retention, renewal rate, churn rate.
• Customer outcomes: CSAT, NPS, customer health score, references/case studies.
• Operational excellence: forecast accuracy, linearity, pipeline coverage and build, CRM hygiene.
• Talent: team engagement/morale, attrition/retention, productivity per AE/AM, ramp time.
• Partner attach rate and partner-sourced/influenced pipeline.

• 12+ years in B2B commercial sales with 4+ years leading regional sales teams; proven success in new logo acquisition and expansion.
• Demonstrated expertise in solution selling and negotiation for software/technology (including services).
• Strong command of sales processes, account planning, and complex deal orchestration; comfortable with executive selling.
• Proficiency with analytics and experimentation (A/B testing) and tools such as Salesforce, Tableau/Power BI, Adobe Target/Optimizely; familiarity with Shopify/Magento/Woo Commerce is a plus.
• Excellent executive communication, stakeholder management, and cross-functional leadership.
• High adaptability in fast-paced, high-growth environments; strong work ethic and results orientation.
• Bachelor's degree required; MBA or relevant advanced degree is a plus.
• Travel required 25-30% to include international locations

#LI-LA

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and ESG initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the…