Campaign Operations Executive

What's the role about?

Camapign Operations Executive

GIG Retail (a Smollan company)

Full Time, Permanent

Salary: £25,200 - £27,298.95 per annum + annual bonus scheme

Working: Monday to Friday, 35 hours per week
Location: Hybrid - 3 days from home and 2 days in our Leeds Head Office!

Who are we?

We’re GIG – a people-first business with creativity and commerce at our heart. We work with brands and retailers across the globe, delivering strategic retail media solutions that cut through the noise. We’re driven by our values – from Integrity and Accountability to having People ’s how we do business, and it’s why our team is at the centre of everything we do.

The role:

As a retail media agency, we act as the bridge between retailers and FMCG brands. We’re looking for a high-energy individual, who thrives in a fast-paced environment and wants to build and progress a career in retail media.

In this position, you will play a key role in collaborating with brands to manage their marketing campaigns, within the framework of documented processes for your named clients. You will follow established procedures to ensure consistency and efficiency in campaign execution.

You will be responsible for maintaining the integrity of our operations administration and should be able to build professional relationships, ensuring open communication and alignment across your stakeholders (the retailer, the brands and our internal sales team).

Key Responsibilities:

• Execute end-to-end administrative workflows across marketing campaign bookings, ensuring strict adherence to internal and external processes.
• Manage detailed spreadsheets with a high degree of accuracy. You will be responsible for identifying any discrepancies and ensuring data integrity across all platforms.
• Represent the business in a professional manner, building and maintaining strong relationships with clients and brands.
• The delivery of printed and digital media assets, ensuring all creative materials comply with brand toolkits and specific client requirements.
• Act as a first line of defence for day-to-day challenges, escalating when needed to the Campaign Operations Manager.

What you’ll bring to the role:

• Logical thinker with strong attention to detail
• Curious and proactive problem-solver
• Comfortable working both independently and as part of a team
• Excellent organisation and time management
• Strong communication, collaboration and relationship-building skills

Technical

Skills:

• Proficient in MS Office/Google, especially Excel (Advanced), PowerPoint and Word

Qualifications, Training or

Education:

• GCSE (or equivalent) in Maths & English (numeracy and written skills essential)
• A Levels or equivalent including at least one numerate subject

We value people at heart:

At GIG, we believe in building a workplace where everyone feels they belong. We’re proud of our culture – built on trust, collaboration, and the belief that work should be as fun as it is fulfilling. If you want to be part of a business that’s growing, evolving, and always aiming to be better than yesterday, we’d love to hear from you.

Benefits:

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced maternity/paternity pay
• Electric Car Scheme
• Cycling to work scheme
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts

Ready to be apart of the operations team and deliver real impact for clients? Hit “Apply” – we look forward to receiving your application!

About GIG

We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media.

Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events.

We are certified as a Great Place to Work.

We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients.

If you are looking for a great team and a great company to work for apply now.