Revenue Operations Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.

-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a global AI‑powered wellness platform that inspires and engages work forces through personalized wellness offerings. They deliver Challenges, Coaching, Rewards, Next Generation EAP, Weight Management, and Disease Management programs designed to support overall health. Backed by leading investors, the company is scaling rapidly and seeking ambitious, self‑driven professionals who are passionate about wellness and thrive in a dynamic, fast‑paced environment.

Fully Remote (Work from Home) | 9 AM - 5 PM EST

The Revenue Operations Manager will drive operational efficiency across the Sales and Customer Success teams. This role will optimize and automate key processes within the revenue tech stack, particularly Hub Spot, ensuring seamless execution from lead qualification through renewal. The ideal candidate is a hands‑on operator who prioritizes data accuracy, system integrity, and scalable playbooks to support rapid growth.

• Serve as the Hub Spot Administrator, managing day‑to‑day configuration, maintenance, and overall system health across CRM, Sales Hub, and Service Hub.
• Design, build, and maintain automation workflows for lead routing, sales sequences, customer handoffs, and operational alerts.
• Ensure data quality and manage integration points between Hub Spot and other platforms (e.g., Mixpanel, Iterable).

• Partner with Sales and Customer Success leadership to document, implement, and enforce standardized operational policies and procedures.
• Provide direct operational support, troubleshoot system issues, and train users on best practices within the tech stack.
• Define key customer journey milestones and implement operational components for playbooks such as Quarterly Business Reviews (QBRs) and Health Scores.

• Maintain data integrity and consistency across all revenue systems.
• Build and maintain dashboards and reports in Hub Spot to track KPIs including sales cycle efficiency, win rate, and Net Revenue Retention (NRR).
• Generate data‑driven insights to help leadership identify bottlenecks and opportunities for process improvement.

• 3–5 years of experience in Sales Operations, Customer Success Operations, or Revenue Operations within a B2B SaaS environment.
• Hands‑on experience as a Hub Spot Administrator or Power User, with strong expertise in workflow automation and data management.
• Proven ability to translate business goals into technical requirements for CRM and broader tech stack systems.

• Strong analytical and problem‑solving capabilities, with comfort working with data (e.g., Excel, BI tools).
• Passion for building and maintaining clean, scalable processes and documentation.
• Detail‑oriented and proactive approach, with a strong focus on process efficiency and data integrity.
• Strategic mindset with a deep understanding of revenue operations in high‑growth environments.
• Collaborative and innovative working style, driven to improve user experience and business outcomes.

• Measurable reduction in manual work for Sales and Customer Success teams through effective automation.
• Reliable and accurate data across the revenue tech stack, supporting strategic decision‑making.
• A well‑maintained and highly adopted Hub Spot instance.
• Direct impact on user health outcomes and business growth through operational excellence.

This is an exciting opportunity to shape the future of AI‑powered wellness within a high‑growth SaaS startup. You will own and scale a critical function, drive innovation in personalization and automation, and work in a remote‑first culture that values flexibility and strong ownership. The role offers competitive compensation, meaningful stock options, fast‑track career growth, personal and health coaching, and yearly team events and travel.

If you are passionate about wellness and thrive in a performance‑driven environment, this is your chance to make a meaningful impact.

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets