Business Development Manager; Online Merchant

Job Title:

Business Development Manager (Online Merchant)

Location:

South Africa

Industry: Fintech

Palm Pay is a leading African fintech platform dedicated to driving financial inclusion and empowering millions of users and merchants across the continent. With operations in multiple African markets, Palm Pay offers a secure ecosystem of digital payments, merchant services, credit solutions, and financial infrastructure. In South Africa, Palm Pay continues to expand its acquiring and payments operations, delivering compliant, secure, and innovative financial solutions.

The Business Development Manager will drive acquisition and growth of online merchants by onboarding e-commerce businesses, marketplaces, and digital platforms to the company’s payment solutions.

• Identify, prospect, and onboard online merchants (e-commerce, marketplaces, subscription platforms, etc.).
• Drive merchant acquisition to meet revenue and transaction volume targets.
• Build and manage strong relationships with key merchant partners.
• Negotiate commercial terms and close partnership agreements.
• Collaborate with Product and Tech teams to support seamless merchant integration.
• Monitor merchant performance, retention, and upsell opportunities.
• Track pipeline activity and provide regular performance reports.

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• 4–6 years’ experience in fintech, payments, or e-commerce business development.
• Strong understanding of online payments, payment gateways, APIs, and merchant acquiring.
• Proven track record in merchant acquisition and revenue growth.
• Strong negotiation, presentation, and stakeholder management skills.