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Senior Enterprise CSM Retention & Renewal; Remote

Remote / Online - Candidates ideally in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Synthesia
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Business
    Client Relationship Manager
Job Description & How to Apply Below
Position: Senior Enterprise CSM — Growth, Retention & Renewal (Remote US)
A leading AI video platform company in the UK is looking for a Customer Success Manager to enhance client relationships and ensure overall satisfaction. The ideal candidate will have experience in a B2B SaaS environment, managing key accounts and working closely with stakeholders to drive retention and growth. The company offers a competitive salary and benefits including stock options, paid parental leave, and a fun work culture.
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Position Requirements
10+ Years work experience
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