Senior Manager, Online Journey

Location: New York

** SALARY:** $125,600 - $149,150, bonus and long-term incentive eligible
** COMPANY:
**** ROLE

SUMMARY:

** Digital Transformation is the department within AB's sales organization that builds technology that enables More Sales, Greater Profitability & Happier Customers.
The Sr. Manager of Online Journey will support the Sr. Director in the strategy and product roadmap for BEES, AB's proprietary e-commerce platform. BEES helps retailers connect more seamlessly with their AB Wholesaler for account management, ordering and more. This role will also support implementation of new features in coordination with the product team and wholesaler enablement leads.
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* JOB RESPONSIBILITIES:

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* ** New Feature Discovery & Research**:
Documentation of user pain points, market opportunity metrics, etc. Partner with Sr. Director of Online Journey & Care on quarterly road mapping work with BEES product and engineering team. This routine involves user research, analytics and
* ** Implementation of New Features**:
Lead the roll out of new functionality on the BEES APP or WEB experience, speaking with Wholesaler facing teams and/or Wholesalers directly as needed to set customization of features.
* ** Product Analytics**:
Partner with BEES data team on analyzing performance of product functionality in terms of usage, GMV impact, user retention, etc.
* ** Training**:
Partner on the development of SOP's and training for application features. Collaborate with Director of BEES CARE on training of L1 support and with Sr. Director of Enablement on Wholesaler & Retailer facing training
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* JOB QUALIFICATIONS:

*** 4+ Years in Product Operations or Product Management Role
* 4+ years leading a customer service team
* Experience with SQL, Mixpanel, Databricks
* Experience with the Atlassian Suite
* Highly organized, comfortable presenting to Senior Stakeholders
* Ability to travel 20% within the US
* Bachelor's Degree
* 5 days in office
** WHY ANHEUSER-BUSCH:
** At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years as a leading American manufacturer, Anheuser-Busch has delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. As the nation’s top brewer, one of the fastest growing spirits companies, and an insurgent force in energy drinks, we drive economic prosperity nationwide through investments in our people, facilities, and communities.

We are the only alcohol company that invests in the U.S. at this scale.
** BENEFITS:
*** Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
* Life Insurance and Disability Income Protection
* Generous Parental Leave and FMLA policies
* 401(k) Retirement Savings options with a company matching contribution
* Chance to work in a fast-paced environment among a company of owners
* Free Beer!
** WHY ANHEUSER-BUSCH:
** Anheuser-Busch is here for the times that matter. The moments where we celebrate, defy challenges, dream of the brighter future we are building today– and all the moments in between. We are a company that brings people together for richer conversations, sweeter celebrations and stronger communities.  As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve.

It's this kind of thinking that creates a unique work environment by rewarding talent and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

Anheuser-Busch is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Anheuser-Busch Careers website as a result of your disability.

We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you need an accommodation or assistance in using the Anheuser-Busch Careers website, please email disabilityacc
* Disclaimer:
Anheuser-Busch does not charge for any part of the hiring process. Additionally, the company will only share information via official channels including the company website and from Anheuser-Busch email accounts. If you have any questions or concerns, please email the Anheuser-Busch recruitment team at
* * Candidate

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