DevOps Engineer

What you can expect

As a Zoom Gateway Dev Ops Engineer, you can expect to work on high-impact, large-scale systems that support ZoomAI and Machine Learning services. You'll be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands‑on role with opportunities to grow, innovate, and contribute to Zoom’s cutting‑edge AI initiatives.

The Zoom Gateway Dev Ops team is a collaborative, fast‑paced group focused on enabling scalable, reliable, and secure infrastructure for ZoomAI and Machine Learning services. With a mix of experienced and early‑career engineers, the team fosters an open environment. You'll see knowledge sharing, innovation, and hands‑on problem solving are part of the everyday culture.

• Maintaining ZoomAI services’ release deployment and maintenance
• Designing and implementing zero‑downtime Zoom services (99.999%)
• Developing CI/CD automation to maintain a scalable architecture.
• Working closely with developers.
• Automating monitoring metrics, identifying and troubleshooting service issues.

• Hands‑on expertise in AWS Sage Maker and AWS Bedrock
• Experience in Kubernetes and Docker
• Skills in using Git, Jenkins, ArgoCD, and other Dev Ops tools
• Expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools
• Strong programming skills in Python, Shell, and other scripting languages
• Experience writing and managing Ansible Playbooks and working with Ansible Tower
• Deep understanding of Linux systems and shell environments
• Experience with AWS cloud infrastructure

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind.

Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer.

All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing careers.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed.

Minimum: $98,900.00

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

12/13/25