More jobs:
Remote - Quality Assurance & Process Analyst
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-02-17
Singapore
Listing for:
World Business Lenders, LLC
Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
Business
Data Analyst -
IT/Tech
Data Analyst
Job Description & How to Apply Below
About World Business Lenders ()
At World Business Lenders (WBL), we provide flexible, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States, particularly those facing difficulties with traditional financing.
Contract/Consultant Role- This position is a Contract/Consultant role with working hours typically from 9:00 am‑6:00 pm Eastern Standard Time, Monday through Friday. Applicants should have an excellent command of the English language, both spoken and written.
We request that you submit your CV in English.
Role Overview- The Quality Assurance & Process Analyst plays a key role in enhancing our operations by connecting the dots between quality assurance, business requirement analysis, and operational excellence. In this position, you'll be responsible for not only ensuring the quality of our software and business processes but also for spotting opportunities for improvements through smart automation and thoughtful process redesign. You'll act as a quality champion right from the start of the development lifecycle, translating business needs into clear, testable requirements.
Plus, you'll collaborate across teams to help eliminate inefficiencies and bring undocumented processes into the light.
- In this role, you'll play a key part in enhancing our organization's quality, compliance, and efficiency by merging thorough quality assurance practices with insightful process analysis and requirements engineering. You'll focus on achieving both tactical quality goals, such as defect prevention and validation, as well as strategic operational enhancements, like process formalization, automation, and ongoing improvement.
- Quality Metrics: defect detection rate, defect escape rate, test case coverage, and mean time to resolution.
- Requirements Accuracy: traceability completion, timely sign-off of requirements, and a lower frequency of change requests.
- Process Improvement Impact: improvements in KPIs post-implementation, adoption of changes, cost savings achieved, and reductions in process cycle times.
- Stakeholder Satisfaction: feedback from business owners, project teams, and development partners regarding the clarity of requirements and the quality of testing.
- Efficiency Metrics: time taken to complete test cycles, turnaround for requirements documentation, and duration of process analysis cycles.
- Documentation Quality: completeness, accuracy, and usability of test documentation, requirement specifications, and process guides.
- Education:
Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience. - Experience:
minimum of 3‑5 years of experience in quality assurance, testing, business analysis, or process improvement. - Industry Background:
- Demonstrated experience in at least two of the following areas: software testing and QA, requirements analysis, business process analysis, or process improvement initiatives.
- Experience working in cross‑functional team environments with multiple stakeholders.
- Familiarity with Agile or iterative development environments.
- Analyzing and documenting business requirements, and utilizing automated testing tools and frameworks.
- Outstanding English communication skills, both written and verbal; adept at simplifying technical and process concepts for diverse audiences.
- Exceptional team player with strong collaborative skills; thrives in cross‑functional environments and excels at unifying diverse stakeholders towards common goals.
- Meticulous attention to detail and a steadfast commitment to accuracy, thoroughness, and consistency in documentation and analysis.
- Proven ability to juggle competing priorities, adapt swiftly to evolving requirements, and maintain composure under pressure.
- Curiosity about the inner workings of systems and processes; proactive in uncovering root causes and seizing opportunities for improvement.
- Competitive USD Salary
- Paid Time Off (PTO)
- Fully Remote Work Opportunity
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