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Manager, Business Transformation

Remote / Online - Candidates ideally in
Johnson, Stanton County, Kansas, 67855, USA
Listing for: Quest Diagnostics Incorporated
Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • Business
    Business Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Johnson

As a Business Transformation Manager, you will be the key leader driving significant change and improvement across our business operations, bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges, design innovative solutions, and redefine how work gets done. Your role is centered on driving and accelerating tangible, measurable impact—specifically targeting significant gains in process efficiency, product quality, and customer experience while delivering substantial cost savings.

This role requires a take‑charge leader to accelerate significant business and cost improvements. Experience in large, complex companies and the healthcare industry is preferred. Strong consultation and collaboration skills are required.

This is a Hybrid scheduled (3 Days Onsite, 2 days work from Home) position at Lenexa, KS.

Internal Grade: 50. The role supports Exam One.

Job Description

As a Business Transformation Manager, you will be the key leader driving significant change and improvement across our business operations, bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges, design innovative solutions, and redefine how work gets done. Your role is centered on driving and accelerating tangible, measurable impact—specifically targeting significant gains in process efficiency, product quality, and customer experience while delivering substantial cost savings.

This role requires a take‑charge leader to accelerate significant business and cost improvements. Experience in large, complex companies and the healthcare industry is preferred. Strong consultation and collaboration skills are required.

Responsibilities
  • Owns the learning, application, and adoption of Continuous Improvement principles and practices for a particular function with the goal of building localized self‑sufficiency, sustainability, and scalability of improvement effort within the function.
  • Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
  • Works with functional leaders as well as team members to drive a cultural change shift from dashboards and analytics towards actions and results.
  • Owns a portfolio of initiatives (i) strategic business transformation projects, and (ii) operational execution for a regional function that result in large‑scale improvement across designated functions and businesses.
  • Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking).
  • Proven track record in facilitating cross‑functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives.
  • General knowledge of Hoshin and breakthrough planning.
  • Demonstrates expertise in business transformation projects using program management principles and tools, and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change.
  • Captures, quantifies, and reapplies best‑in‑class practices within a regional function such as laboratories, logistics or patient services.
  • Acts as a change agent to guide teams toward success.
  • Works with local team members to identify and prioritize continuous improvement opportunities for a functional business. Works with functional leaders as a “thought leader” to create future‑state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
  • Contributes toward building a grass‑roots culture of continuous improvement.
Qualifications

Required

Work Experience:

  • 5‑7 years of direct responsibility for operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of Industrial Engineering, Manufacturing, Organizational Leadership, or Healthcare.
Physical and Mental Requirements
  • Demonstrated success leading large, complex change initiatives (5+ years).
  • Previous experience as part of the deployment of a “kaizen culture” across medium‑to‑large organizations.
  • Experience working in the Toyota Production System,…
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