Lead Analyst; Remote
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-02-12
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Business
Business Systems/ Tech Analyst, Data Analyst
ez Cater is the leading food‑for‑work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one‑off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single, customizable platform.
For restaurant partners, ez Cater helps them grow their business by bringing them more orders and new high‑value customers. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, Soft Bank, and Quadrille.
- Lead end‑to‑end development of dynamic dashboards including headcount/workforce planning, attrition, performance, recruiting, DEI, compensation and engagement to enable a self‑service experience for stakeholders and leaders.
- Help launch a series of dynamic dashboards for C‑level executives and business leaders throughout the organization.
- Deliver data literacy training focused on storytelling, dashboard interpretation and action planning.
- Run discovery sessions with the People leadership team and cross‑functional business leaders to translate business questions into actionable reports and recommendations.
- Play a key role in building predictive analyses across the business to help leaders proactively identify future needs and opportunities.
- Partner with People Operations and HRIS specialists to surface operational gaps, data quality issues, and integration opportunities; shape data models, joins and extracts that support robust, multi‑source reporting.
- Own the creation of people‑related workforce planning reports and maintain documentation of key metrics, definitions and reporting processes to ensure consistency and awareness across dashboards.
- Uphold data privacy, governance and security best practices and handle sensitive employee data with care.
- Manage stakeholder expectations, timelines and change management; communicate complex analytical concepts to technical and non‑technical audiences.
- Continuously improve tooling and processes by automating repetitive workflows, streamlining reporting and implementing feedback from users.
- Partner with Data Technology teams to integrate platform data into structured data marts.
- 3–5 years building interactive dashboards in a data visualization platform; experience with Sigma is ideal.
- At least 1 year in a people analytics function or closely collaborating with a people team.
- Expert proficiency with SQL and experience working with relational databases and data warehouses;
Python experience is a plus. - Strong blend of descriptive, predictive and prescriptive analytics experience, analyzing historical data to identify trends and future needs.
- Experience integrating and visualizing data across HRIS, ATS, performance management and compensation systems; familiarity with UKG, Greenhouse and Culture Amp is ideal.
- Excellent communication skills and a proven track record partnering with immediate People team members and cross‑functional teams at various levels.
- Demonstrated ability to translate ambiguous business questions into clear metrics, visual designs and analytical outputs that drive decisions.
- Strong attention to detail, an entrepreneurial mindset and a bias toward action; thrive in an environment with shifting priorities and at times, ambiguity.
- Commitment to data privacy & governance, particularly when working with highly confidential and sensitive employee data.
- Hands‑on experience using IBM Cognos BI for report development and/or dashboard creation is ideal.
- Experience building data models with dbt is nice to have.
The national total target cash compensation range for this position, including base salary and bonus target, is $101,000 – $132,000 annually.
BenefitsYou’ll get a market‑competitive salary, stock options, 12 paid holidays, flexible PTO, 401K with ez Cater match, health/dental/FSA, long‑term disability insurance, mental health and family planning resources, remote‑hybrid work from our Boston office or your home.
Equal Opportunity Employerez Cater is an equal‑opportunity employer. We embrace people of every background, race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status and disability status. After a conditional offer, ez Cater may require a background check.
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