Franchise Director

Overview

At Comfort Keepers, we’re on a mission to elevate the human spirit — and that starts with empowering our franchise owners to build strong, successful home care businesses in their communities. We’re seeking a Franchise Growth Director to serve as a strategic growth partner across our franchise network, supporting new owners through launch and helping established offices scale sustainably. This is a high-impact, consultative leadership role for someone who thrives on coaching, performance improvement, and driving results in a multi-unit environment.

• Competitive compensation
• Comprehensive Benefits Package, including:
  Paid Time off, Health/Dental/Vision Insurance, Ancillary Insurance options, 401k Retirement Plan with Company Match
• Remote work flexibility
• Opportunity to grow with a mission-driven organization

As a Franchise Growth Director, you will:

• Partner with franchise owners during launch, ramp-up, stabilization, and expansion phases
• Accelerate key metrics such as revenue growth, client acquisition, and billable hours
• Deploy scalable growth playbooks and best practices across the network
• Identify opportunities for market expansion and operational optimization
• Proactively intervene when performance targets are at risk

• Serve as a trusted business coach to franchise owners and leadership teams
• Lead data-driven performance reviews and growth planning sessions
• Reinforce accountability and execution excellence
• Partner with Learning & Development to support impactful training programs

• Analyze network performance to uncover trends, risks, and opportunities
• Conduct SWOT analyses to inform customized growth strategies
• Support short- and long-term planning aligned with financial and EBITDA goals
• Provide insights to Franchise Operations leadership on system-wide initiatives

• Work closely with Regional Directors, Marketing, HR, Finance, Compliance, and Franchise Support
• Align growth strategies with brand standards and operational expectations
• Support rollout of new tools, programs, and initiatives

• Guide franchisees through onboarding, recovery, and expansion
• Identify early warning signs of operational challenges
• Promote models that balance growth, quality care, and caregiver engagement

• 5+ years of leadership experience in business growth, operations, franchise support, or multi-unit environments
• Proven success coaching business owners or senior leaders
• Strong business acumen with a results-driven mindset
• Ability to analyze data and translate insights into action
• Exceptional communication, relationship-building, and organizational skills
• Bachelor’s degree in Business, Marketing, Healthcare, or related field (or equivalent experience)
• Franchise, multi-location, or healthcare experience strongly preferred

This is a remote position with approximately 50% travel across the United States. Candidates must have easy access to a major airport.

• Los Angeles, CA
• Chicago, IL
• Washington, DC Metro Area
• Miami, FL
• Atlanta, GA
• Dallas, TX

Comfort Keepers Franchising, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.