Senior Product Manager; Remote

Overview

ECP is the leading all-in-one software provider for senior living communities, offering eMAR, EHR, CRM, Move-Ins, Billing and business intelligence solutions. Designed to enhance resident care, staff efficiency, and operational success, ECP's technology is trusted by over 8,000 communities nationwide. With a commitment to seamless integrations and data accessibility, ECP is making senior living software simpler and smarter.

We're looking for an experienced Senior Product Manager that is excited to make an impact at a fast-growing 150-person company. This role will report to the VP of Product.

• Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market.
• Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product or major feature set.
• Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision.
• Drive end-to-end success of assigned projects and products (e.g. solve customer pain points and meet business objectives).
• Ensure timely, high-quality product releases, managing dependencies and coordinating efforts.
• Collaborate with cross-functional teams to execute product planning, customer discovery, product discovery, product development and product launches.

• 5+ years of product management experience at a SaaS company
• A relevant degree or background (e.g. engineering, business, design, experience in healthcare or long-term care)
• Passion for deeply understanding customer needs and turning them into a clear product strategy
• Track record of launching features that measurably improved retention and customer happiness
• Strong project management skills & attention to detail
• Excellent verbal and written communication skills
• SQL experience a plus