Director of Membership Planning
New York, New York County, New York, 10261, USA
Listed on 2026-02-06
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Business
Operations Manager, Business Management, Business Analyst -
Management
Operations Manager, Business Management, Business Analyst
About Us
Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper‑engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample‑size subscription IPSY Original, full‑size subscription IPSY Extra, and quarterly, limited‑edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.
We think self‑discovery, self‑expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.
We’re proud to be a remote‑first company
. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life—not the other way around. We offer monthly virtual activities, company‑wide off‑sites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.
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About the RoleThe Director of Planning – Subscription is responsible for leading the financial, inventory, and strategic planning of the company’s subscription business, inclusive of the core subscription and add‑ons businesses. This role owns demand forecasting, inventory and margin management, and long‑range strategy to ensure profitable growth while delivering a best‑in‑class member experience. The Director partners closely with Merchandising, Finance, Marketing, Operations, and Product to align strategy, manage risk, and optimize outcomes across the full subscription ecosystem.
This position reports to the Senior Director of Merchandising and is based in the New York City metropolitan area. Working mostly remote, with Tuesdays onsite (in NYC).
What You’ll Be Doing Strategic Planning & Business Ownership- Design and lead planning strategy for both the subscription and add‑ons businesses, aligned to AOP, long‑range plans, and company growth objectives.
- Translate high‑level business goals into executable inventory, margin, and demand strategies across multiple revenue streams.
- Identify risks and opportunities across subscription cadence, add‑on attach rates, and inventory exposure, proactively recommending course corrections.
- Own scenario planning and trade‑off analysis to support decision‑making in dynamic environments.
- Oversee end‑to‑end inventory planning for subscription programs and add‑ons, ensuring optimal in‑stock levels while minimizing excess and obsolescence.
- Lead demand forecasting and inventory flow strategies across core boxes, replenishment, and add‑on offerings.
- Balance customer experience, warehouse capacity, and cash flow considerations across all subscription‑related inventory.
- Drive improvements in inventory efficiency, turns, and utilization.
- Own margin performance across the subscription and add‑ons portfolio, including cost modeling, pricing, promotional levers, and attach‑rate economics.
- Partner with Finance to manage budgets, forecasts, and variance analysis.
- Evaluate unit economics at both the program and portfolio level to ensure profitability.
- Influence assortment and purchasing decisions to optimize margin outcomes.
- Act as a key thought partner to Merchandising, Marketing, Operations, Product, and Finance teams on both subscription and add‑ons strategies.
- Manage and strengthen cross‑functional relationships to ensure alignment…
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