Relationship Management Director; Southern, CA

Relationship Management Director (Southern, CA) — Mission Square Retirement is seeking a candidate to join its Revenue & Sales team. Mission Square Retirement is a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, Mission Square is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts.

We strive to make the administration of retirement programs as easy and cost-effective as possible.

• Deliver proactive account management and direct the overall retention strategy of Mission Square’s Tier 1 clients.
• Direct the corporate service delivery for assigned cases. Work collaboratively with both the local service team and home office staff to ensure clients’ needs are met, including individual meetings with participants and key influencers when possible.
• Build and broaden client relationships across all key influencers.
• Determine client goals and objectives and develop and manage a strategic business plan towards those objectives.
• Lead periodic relationship oversight reporting, including delivery of Visual Analytics, Plan Investment and Plan Service Reports.
• Assist clients with adding products and services to fulfill their needs and meet their plan and fiduciary responsibilities.
• Regularly support and implement corporate initiatives.
• Ensure long-term client satisfaction and reference ability.
• Identify new business and service/product expansion opportunities for Mission Square.

• BA/BS or equivalent experience
• 10 or more years of experience
• Series 7 and 63, as well as Life, Health & Variable Annuity Licenses
• Senior-level relationship management experience in a financial services organization specializing in deferred compensation and/or defined contribution plan clients strongly preferred
• Demonstrated ability to develop effective relationships at all levels, examples include top mgmt., elected officials and union officials
• Demonstrated effective negotiation skills
• Highly effective communication and presentation skills
• Proven ability to learn technical information quickly and convey that information clearly and concisely
• The ability to motivate and influence individuals over whom there is no authority, both at the assigned clients and within Mission Square
• Significant knowledge of investment products, with an emphasis on deferred compensation, and defined contribution plans
• Experience managing a sales force

• Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
• Varied incentive plans
• Flexible/Hybrid work schedules
• Wellness programs
• Tuition reimbursement
• Professional and career development courses
• Mentoring programs
• Volunteerism program

As a company, Mission Square is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

• Director

• Full-time

• Business Development and Sales