Organisational Learning Facilitator

Organisational Learning Facilitator - Salisbury Job Description
Salary: £34,434 - £37,280 per annum (rising by annual increments to £37,280) More information on salaries and progression can be found on our pay and policies page.
Hours of work: Full Time - 37 hours per week
Contract type: Permanent
Location: The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately once a week for key activities and meetings.
This is not a Wiltshire Council vacancy therefore please contact Dorset & Wiltshire Fire and Rescue Service for further information.
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do it.
We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services.
As an Organisational Learning Facilitator in our Service Improvement department you will:

• Support the process of managing operational/organisational learning through the Operational Effectiveness Database (OED) system
• Monitor trends in data and communicate to appropriate stakeholders where appropriate
• Undertake user engagement to support and promote the use of the OED and gather feedback from teams / departments

What makes you our ideal Organisational Learning Facilitator?

• Have an NVQ 4 or equivalent vocational qualification in a related subject area i.e. Project Management OR significant experience at this level
• Previous experience carrying out a co-ordinating/facilitating role in an office environment or customer service area
• Knowledge of Blue light Service Operational processes
• We are looking for someone approachable to proactively engage with teams and have excellent communication skills

For full details of the role and requirements please have a look at the job description and person specification .
Other Information:

• You must be able to fulfil the travel requirements of the role. Travel will include travelling to stations and offices across Dorset & Wiltshire to engage with staff as required.
• The role may involve some ad-hoc evening working approximately once a month.
• A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment .
• Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
• Please  for information relating to raising tax awareness and pension considerations when applying for a job.

Find out more and apply:
For a chat about this post, please contact James Cheeseman, Station Manager - Operational Learning on / or Andy Mullins, Watch Manager - Operational Learning and Assurance on /
Closing and Interview date: The closing date for applications is Sunday 15 February 2026 (midnight). It is intended that interviews will take place on Wednesday 25 February 2026. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date.
The advert link is: Dorset & Wiltshire Fire Service | Current vacancies
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