Payroll Analyst - GBS

Locals Only - 2 days Onsite in Knoxville, TN

Contract Duration: 12 Months Contract

• Job Title:
  
  Payroll Operations Consultant, GBS
• Must have a 4-year degree and relevant experience
• Location - This role will be hybrid with combination of in-person and remote work.
• In office requirements of 2 days per week (Monday and Tuesday)
• This is subject to change per organizational and company requirements could be more or less days in office.
• Would like the candidate to have experience or working knowledge of Workday, UKG, and Service Now.
• Experience with MS Office products specifically Outlook, Teams, and Excel.

• Administer payroll operations and services as determined by manager, including transaction, processing, and records management.
• As part of the Payroll Operations team, they will provide outstanding support to our employees, assigned by line leadership and functional teams as needed for their assigned countries.
• Among their responsibilities are: day-to-day transaction performance, data entry, mail processing, time and payroll entry, payroll processing assistance, resolve certain treasury/garnishment issues, tickets and other escalated items, assist in vendor auditing, and also participate in projects related to our scope of services.
• Analytical and customer service skills are key for the success of this role, as well as a strong vision to identify process improvement opportunities, and implement them.
• Oversee accurate and timely processing of payroll
• Manage the preparation of payrolls
• Resolve individual and system-wide payroll issues
• Manage onsite payroll related mail sorting and processing
• Ensure quality customer service to employees and departments
• Review audits and ensure accuracy and data integrity
• Evaluate payroll procedures and systems, recommend improvements
• May provide training to clients and staff
• Ensure financial compliance with company policies and procedures and applicable legal rules and regulations

• The position reports to the NA Payroll Team Leader and will be part of a larger Global Payroll operations team.

• Sets day-to-day objectives to deliver job responsibilities working within guidelines or norms of practices
• Work consists of tasks that are typically routine
• Solves basic routine to moderately complex problems

• Exercises limited independent judgment with moderate supervision

• Intermediate role that applies knowledge of established processes and procedures that are typical for own job
• Education:
  
  Undergraduate Bachelor's Degree is required
• Experience:
  
  3-5 years of prior relevant experience
• Proficiency with Word, Excel, Outlook, Microsoft Teams, and PowerPoint are required
• Key competencies include communication, leveraging diversity, impact, decision making, managing work, taking ownership, building customer relationships, initiating action, cooperation, adaptability, continuous learning and providing feedback
• Would like the candidate to have experience or working knowledge of Workday, UKG, and Service Now.
• Experience with MS Office products specifically Outlook, Teams, and Excel.