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Account Manager

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90012, USA
Listing for: Cigna Global Healthcare
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-02-06
Job specializations:
  • Business
    Business Development, Client Relationship Manager
  • Sales
    Business Development, Client Relationship Manager, Sales Representative
Job Description & How to Apply Below

Description

We are looking for a dedicated and motivated Remote Account Manager to join our dynamic team. As a Remote Account Manager, you will play a critical role in managing client relationships, ensuring their needs are met, and helping them achieve their business objectives. Your primary goal will be to maintain a high level of customer satisfaction, drive retention, and identify opportunities for growth.

This is an exciting opportunity to work with a diverse range of clients from various sectors, allowing you to expand your expertise while contributing to their success. You will collaborate closely with internal teams, including sales, marketing, and product development, to align strategies and deliver optimal solutions that meet client expectations. Strong communication skills are essential as you will be the main point of contact for clients and will need to facilitate productive discussions and negotiations.

This role offers the flexibility of remote work while also providing the chance to flourish in a fast-paced environment that encourages innovation, collaboration, and professional growth. If you are passionate about building long-lasting relationships and driving business growth, we want to hear from you!

Responsibilities
  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients to encourage trust and loyalty
  • Act as the main point of contact for all customer account management matters
  • Identify and expand opportunities within the assigned accounts
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Assist with high severity requests or issue escalations as needed
  • Prepare regular reports on account status and forecasts for internal teams
Requirements
  • Proven work experience as an Account Manager or similar role
  • Excellent interpersonal and communication skills
  • Strong analytical and organizational skills
  • Ability to manage multiple accounts while prioritizing tasks effectively
  • Proficient in CRM software and Microsoft Office Suite
  • Familiarity with account management principles and best practices
  • A Bachelor's degree in Business Administration, Marketing, or a related field is preferred

Required qualifications:

  • Legally authorized to work in the United States
  • 19 years or older
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