Liaison and Engagement – Lead Officer

About the job

Rinova Ltd is an established and successful Employee‑owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast‑growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.

• Build, manage and sustain a diverse network of employers across hospitality (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark.
• Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
• Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers.
• Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer‑led activities
  .
• Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
• Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
• Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives
  .
• Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
• Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy‑in.
• Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
• Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
• Maintain accurate records of employer engagement, opportunities created and outcomes achieved.

• Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
• Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention and progression.
• Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
• Contribute positively to Rinova’s employee‑owned, collaborative culture, sharing learning and supporting team objectives.
• Uphold Rinova’s values and mission, ensuring a participant‑centred, partnership‑led approach to delivery.

Please address all points in your supporting statement and give examples.

• Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.
• Proven ability to identify, approach and build relationships with employers
  , encouraging sustained engagement.
• Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer‑led activities
  .
• Ability to manage multiple employer relationships and maintain clear communication and follow‑up.

• Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries
  .
• Understanding of employment pathways, roles and recruitment practices within these sectors.
• Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.

• Experience of outreach activity
  , including engaging employers, partners or stakeholders from diverse backgrounds.
• Confidence representing an organisation externally and building…