Business Development Coach

Overview

For Fortidia, we are searching for a Business Development Coach (BDC), mainly focused on driving revenue performance across Post Net and World Options franchise locations
. Based at Fortidia US headquarters, this hybrid role requires approximately 50% travel to support franchise owners and center teams through on-site coaching, business reviews, and growth initiatives.

The BDC serves as a trusted advisor to franchisees, helping translate national strategies into local execution. This role works cross-functionally with Sales, Marketing, Operations, and National Programs to support scalable, profitable growth across both brands.

• Franchise Business Development & Growth
• Coach and support Post Net and World Options franchise owners through regular on-site and virtual engagement
• Drive revenue growth through improved sales execution, customer targeting, and account expansion
• Support franchisees in transitioning from transactional sales to higher-value, repeat business and key accounts
• Promote adoption of core solutions, national programs, and system growth initiatives

• Sales Coaching & Enablement
• Provide structured, hands-on coaching to franchise owners and center teams, both in person and remotely
• Support development and execution of local sales plans aligned with brand and system priorities
• Help franchisees improve prospecting, customer engagement, and closing effectiveness
• Reinforce consistent use of sales tools, playbooks, and best practices

• Cross-Functional Collaboration
• Partner with Marketing to align local demand generation efforts with center-level sales execution
• Collaborate with Operations to ensure service delivery supports customer and growth commitments
• Work closely with National Programs teams to support national and multi-location customers
• Act as a field-facing feedback loop, sharing insights to improve programs, tools, and execution

• Performance Management & Insights
• Monitor center-level performance metrics and sales results
• Use data to identify growth opportunities, risks, and coaching priorities
• Support franchisees in understanding financial drivers and linking actions to business outcomes
• Contribute to reporting, planning, and continuous improvement initiatives

• 5+ years of experience in business development, sales coaching, franchise support, or multi-location environments
• Experience working directly with franchise owners or small business operators strongly preferred
• Willingness and ability to travel approximately 50% of the time
• Exposure to shipping, logistics, print, or services-based businesses is a plus
• Strong coaching, communication, and relationship-building skills
• Commercial mindset with a focus on revenue growth and customer value
• Ability to influence without authority and lead through partnership
• Comfort operating across multiple brands and business models
• Solid business and financial acumen, with interest in continued development
• Effective presentation and facilitation skills in both group and one-on-one settings

• A vibrant international environment in a continuously growing company.
• Extensive training and development opportunities within the group, including an E-learning platform
• A multicultural organizational structure and team.
• Hybrid working policy (60/40), along with flexible start times and ½ day Fridays during the Summer & Winter months!
• Annual base salary in the $95k - $110k range based on experience
• Team and individual performance-based bonus up to 20% of your annual salary.
• Highly competitive compensation package including Medical, Dental, Vision, PTO, 401(K) Match, Life Insurance, Short-term and Long-term Disability, Pet Insurance, and an Employee Assistance Program
• Hard work, collaboration, humanity, fun, and laughter. We are a small, passionate, driven, and highly collaborative team that is fully invested in the success of our company, and value contributions from each member

Flexible work from home options available.