Territory Manager

Overview

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Territory Manager, Stanley Access Technologies – Washington DC Metro

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and service of automatic pedestrian doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Territory Manager

The Territory Manager is responsible for developing relationships with accounts and taking on project manager responsibilities.

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role.

Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

• Meets regularly with assigned client accounts, by phone or in person.

• Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.

• Evaluates the client's needs and proposes potential solutions.

• Serves as a single point of contact for the client and may coordinate the work of client service teams. Identifies and escalates cross-selling or upselling opportunities.

• May provide client training or basic support.

• Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties so that Stanley is either procured directly or specified for procurement through other channels.

• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.

• Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers that are both accurate to manage risk and ensure target margins for the London branch while ensuring your monthly/quarterly/yearly revenue goals are met.

• Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.

• Work closely with branch personnel to schedule equipment delivery and installation.

• Work with our credit department to secure terms and ensure timely payment after job completion.

• Stay involved with customer satisfaction issues after the sale and installation.

• Timely and accurate weekly reports and participation in weekly digital calls.

• Pre-sell our products to architects through planning stage documents.

• Call on Architects & Specification Writers to educate them on our product

• Maintain full knowledge of current ANSI standards and AAADM certification requirements.

• Perform other assignments in support of the sales operations as requested by Regional Sales & Operations Manager.

• High school Diploma (Bachelor's degree preferred)

• 6+ years project management or similar experience

• Excellent collaboration and relationship/rapport building skills are required

• Excellent communication and presentation skills (both oral and written) are a must

• Strong work ethic is a…