Metrics and Reporting Analyst- Claims Team; REMOTE

Metrics and Reporting Analyst – Employee Benefits Claims Team

At Equitable, our power is in our people. We are seeking an experienced professional to support metrics and reporting needs for the Employee Benefits Claims organization, including Short‑Term Disability (STD), statutory disability programs, and state PFML products. Over time the scope will expand to include life insurance, long‑term disability, supplemental health products, dental, and vision.

This individual must help deliver Employee Benefits’ “Powerfully Simple” vision by supporting the claims organization and developing a rigorous metrics and reporting strategy.

• Leverage extensive knowledge of relational databases to develop processes to automate reporting efforts of the Employee Benefits Claims organization
• Help to drive strategic thinking of management by delivering insights that require in‑depth analysis and personal initiative
• Support the development of management dashboards to highlight key issues for the leadership team
• Author discrete sections of packages and communications of results (often for leadership audience)
• Track and analyze the outcomes and impact of various initiatives post‑implementation
• Work across the organization to identify data needed to analyze the business at a granular level, gathering available data through existing tools, including financial, customer/producer, operation, expense and risk drivers of profitability
• Assist with development of strategic roadmap, identifying opportunities to leverage data and technology to enhance client relationships, retention and acquisition
• Partner with internal and external partners to assist with development of a claims data strategy
• Liaise with Finance, Operations, IT, Product and other key sources of data to identify trends, risks and opportunities and provide clear, concise and actionable insights
• Develop and maintain staffing models for claims resources and associated support functions
• Partner with external data and AI‑focused vendors to track technology initiative outcomes and results

Compensation:
Base salary range $75,000 – $85,000. Actual base depends on skills, experience and location. Performance‑based programs include base salary increases, spot bonuses and short‑term incentive compensation.

Benefits:
Full‑range benefits including medical, dental, vision, 401(k) plan and paid time off. For detailed descriptions visit Equitable Total Rewards Program.

• 3+ years of direct experience with claims reporting in an Employee Benefits / Group Insurance setting
• 2+ years of experience with Excel, Access, Tableau, SQL and/or other relational databases
• 2+ years of experience with data analysis, including setting up relational databases, querying, manipulating and cleaning data sets
• Prior experience supporting one or more of the following products: group dental, vision, life insurance, short/long term disability, statutory benefits, paid family leave and/or supplemental health offerings

• Experience with FINEOS claims software preferred
• Experience with machine learning and artificial intelligence initiatives and associated reporting
• Ability to work in a fast‑paced environment managing multiple projects and priorities
• Strong written and oral communication skills, particularly ability to translate complicated technical topics into clear statements
• Ability to work independently and source data for highly technical tasks
• Comfort interacting with individuals across seniority levels and business areas
• Self‑starter who thinks outside the box to deliver solutions and solve business problems

Equitable is committed to providing equal employment opportunities to employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity, expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE:

Equitable participates in the E‑Verify program.

Reasonable accommodation is available for participation in the job application or interview process and to perform essential job functions. Contact Human Resources at (212) 314‑2211 or email Ta

Location:
United States – Remote (options for office in New York, Charlotte, Syracuse)

Employment type:
Full‑time

Schedule:
Full‑time

Seniority level:
Mid‑Senior level

Job function:
Research, Analyst, and Information Technology