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Account Manager​/Onsite NYC

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Motion Recruitment Partners LLC
Full Time, Remote/Work from Home position
Listed on 2026-02-03
Job specializations:
  • Business
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Account Manager / Onsite NYC
Location: New York

Customer Success & Account Management – B2B SaaS

Remote | Full-Time

Looking for a high-ownership role where you’ll manage a multi-million-dollar book of business end to end? We’re hiring a proactive, relationship-driven operator to lead customer success, drive expansion, and own renewals from kickoff to close.

What You’ll Do:
  • Own onboarding, activation, adoption, and renewal for a portfolio of high-value B2B SaaS accounts
  • Drive fast time-to-value and long-term retention through strong implementation and stakeholder alignment
  • Lead QBRs, build executive relationships, and surface expansion opportunities across accounts
  • Manage a rolling pipeline of renewals and upsells, handling everything from proposal to procurement
  • Collaborate cross-functionally with Sales, Product, and Engineering to close gaps and unlock growth
  • Codify repeatable playbooks as we scale
Who You Are:
  • 2+ years in Customer Success, Account Management, or related client-facing SaaS roles
  • Proven track record growing and retaining large accounts
  • Strong commercial instincts: comfortable with pricing, upsells, negotiations, and forecasting
  • Effective communicator with strong project management and stakeholder alignment skills
  • Bonus if you’ve worked in regtech, compliance, or financial services—or have startup experience
Perks & Benefits:
  • 401k with 6% match
  • Company offsites (2–4x/year, destination Airbnb-style)
  • Health, dental, vision insurance
Interview Process:
  • Quick intro call
  • Culture and values deep dive
  • Team interview
  • Reference check
  • This is a chance to build alongside founders, work on real revenue outcomes, and help shape the future of an emerging category leader. Ready to step in and own it?

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