GTM Operational Excellence Program Manager

Remote Work:
Hybrid

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

The GTM Operational Excellence Program Manager will be responsible for defining and driving channel-related programs, optimizing supply chain and operational processes, and leading strategic pricing initiatives. This role requires identifying areas for improvement, developing and implementing process enhancements, and ensuring the seamless execution of programs to boost efficiency and support our business goals. This includes creating detailed project plans, managing timelines, and reporting on progress to leadership.

Location: Role is required to be onsite in Holtsville, NY office or Lincolnshire, IL office (Hybrid – Minimum of 3 days in the office per week).

• Will be responsible for the execution of multiple large scope projects
• Programs will be complex in nature with cross-functional teams in multiple locations
• Uses and makes improvement recommendations to established tools, approaches/methodologies, and templates to guide and document the plan and communicate it to the team
• Functional Leadership Program Management teams.
• May mentor and advise junior Program Managers
• Responsible for all aspects of program planning and execution fully autonomously
• Organizes cross-functional activities, ensuring program completion, i.e., product on schedule and within budget constraints.
• Owns regular meeting coordination, facilitation, and documentation of progress
• Proactively identifies cross-functional impacts of decisions, project plans, and execution
• Balances of scope, schedule, and budget considerations to adjust the project w/minimal impact to the business. Understands the business objectives of the business unit and program
• Assumes self and indirect project team’s accountability for program success against the objectives
• Gathers status updates from the project team and interprets inputs from the team to assemble a consolidated view of status
• Provides regular status updates to senior management as directed
• Owns ensuring alignment from key leaders of milestone achievement before moving the program forward
• Prepare and influentially present status updates and other deliverables to senior level audiences
• Prepare and influentially present status updates and other deliverables to senior level audiences
• Independently engages additional resources as needed to address obstacles/delays
• Proactively provides recommendations for issue resolution. Adjusts the plan as delays/obstacles are experienced
• Establishes operational objectives and delegates assignments to achieve business results
• Demonstrates advanced knowledge of all PM techniques. Utilizes PM tools & techniques in scheduling & staffing plans with an understanding of task duration and dependencies.
• Develops comprehensive risk management plans
• Demonstrates advanced knowledge of development processes and product launch scope and activities
• Demonstrates ability to navigate complex problems and overcome ambiguity with limited manager oversight
• Identify, recommend, and implement process improvements

• Bachelor's degree required.
• 12+ years of experience including experience leading teams.
• Strong full life cycle Program Management experience with strong communication skills up to the ELT level.
• Go market customer experience - Customer facing experience.
• Distribution experience.
• Channel Sales experience.

• Master's degree preferred.
• Advan…