Franchise Business Consultant; Remote

Franchise Business Consultant (Remote) –
DRYmedic Restoration Services

The Franchise Business Consultant at DRYmedic Restoration Services, an affiliate of Authority Brands LLC, is responsible for providing operational, management, financial, and marketing support to franchise partners. This position focuses on coaching franchise partners on the utilization of our System of Business to help them reach their personal and business goals. The successful candidate will monitor and measure the results of franchise partners’ businesses in relation to their goals by utilizing our tools and systems.

• Acting as a business consultant and coach; building trust with franchise partners to influence growth and profitability within their organization.
• Building strong positive relationships.
• Making weekly contact by phone to maintain a deep understanding of the business operations of franchise partners; visiting each franchise partner’s business premises at least annually for a full one or two days of on‑site coaching and training.
• Traveling as necessary to support franchise partners and attend company meetings or events.
• Keeping franchise partners focused on creating happy clients, working with them on resolution of customer complaints or negative experiences of service performance.
• Focusing on each franchise partner’s profitability and financial health; working on creating annual budgets and reviewing actual performance against the budgets.
• Providing franchisees guidance on the correct staffing levels for their business; training franchisees on how to recruit and train technicians, management, office, and sales employees.
• Teaching franchise partners how to drive sales by training in the importance of educating the customer on additional needs and offering options using our sales system.
• Helping franchise partners understand the importance of staying in compliance with the Franchise Agreement and assisting when needed to help them become compliant.
• Providing guidance in recruiting and retaining associates and helping develop their engagement with our company culture.
• Developing training materials, and delivering presentations to large and small audiences, conducting training sessions for franchise partners and their associates.
• Performing a monthly Profit and Loss statement review including year‑over‑year revenue.
• Utilizing Core Logic DASH and Xactimate software systems to support franchise operations, reporting, and analysis.
• Applying knowledge of Mitigation and Reconstruction processes to advise and support franchise partners in relevant business areas.
• Other duties as assigned.

• Comfortable dealing with business mathematics, including reading and understanding financial statements, and applying concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Strong computer skills and familiarity with all Microsoft Office programs.
• Experience and skillsets in the utilization of Core Logic DASH and Xactimate software systems.
• Knowledge of Mitigation and Reconstruction.
• Clear and precise verbal and written communication to employees, franchise owners, prospective franchise owners, and vendors.

DRYmedic® Restoration Services is a team of experienced disaster restoration professionals. Our technicians use industry‑leading equipment and trusted techniques to restore your property after fire or water damage.