Manager Customer Account – Hospitality – REMOTE

Overview

Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to food service operations across the US. Our team of culinary experts and skilled product developers partner closely with food service professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large.

Satisfy your appetite for an exciting career at Nestlé Professional.

This position is not eligible for Visa Sponsorship.

Nestlé Professional Solutions at Nestlé USA leverages its position as the world’s largest food and beverage company to bring brands that you enjoy in your home to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer’s, Coffee mate, Nescafé, and Starbucks.

With our extensive networks and industry knowledge, we offer unparalleled support and guidance to food service operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of food service operation.

The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with food service professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the food-service industry, ensuring that we are always at the forefront of industry trends and innovations.

This remote role will be primarily focused on effectively managing, retaining, and driving growth within our existing and new corporate business partner relationships. Utilizing Nestle Out of Home’s robust portfolio of brands, we are seeking an experienced and accomplished, executive sales manager to establish, manage, grow and retain high value, brand accretive, mutually beneficial partnership across a breadth of customer channels in Hospitality.

As the primary relationship owner for these hospitality accounts, you will oversee contract management, program development, and expansion initiatives. Collaboration with field sales teams and engagement with all business and support functions within the out of home division (Nestlé Professional Solutions) will be essential to ensure seamless execution and success in this role.

Strategic Partnership Leadership

• Establish and cultivate executive-level relationships with decision makers in assigned hospitality accounts
• Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach
• Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders
• Source and analyze insights and analytics to drive business decisions
• Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert

Deal Making

• Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners
• Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value
• Strong executive presence and maturity
• Lead negotiation and execution of complex, high-value contracts and national programs

Cross-Functional Collaboration & Program Management

• Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across system
• Direct new program implementation and national account rollouts; aligning with enterprise priorities and objectives
• Act as a representative for both the customer and the company when engaging with internal and external key…