Senior Director, New Business Development

Senior Director, New Business Development

JOB TITLE: Senior Director, New Business Development

REPORTS TO
:
Vice President of Sales

LOCATION: Remote

POSITION TYPE
:
Full-time, Permanent

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world since 1961.

Are you a Senior Director, New Business Development looking for the challenge of taking a mission‑driven organization to its next level of commercial success?

Ornua is actively seeking a Senior Director, New Business Development to join the Ornua Family as we continue our strong growth trajectory across North America. This position will play a critical role in accelerating new customer acquisition, shaping market strategy, and expanding Ornua’s presence across the food service and manufacturing markets. You will drive high‑impact commercial initiatives, lead and develop an Account Representative, and support the advancement of our innovation and value‑creation objectives.

WHY THIS ROLE IS VALUABLE

The Senior Director of New Business Development will play a pivotal role in accelerating Ornua Ingredients North America’s commercial growth by identifying and securing new customer partnerships. With a focus on food service and manufacturing segments, this role will drive strategic selling efforts and manage one direct report. You will lead targeted prospecting aligned with Ornua’s core competencies and deliver innovative, value-driven solutions that expand our commercial footprint.

You will report directly to the Vice President of Sales for Ornua Ingredients North America, headquartered in Hilbert, WI, with value-added ingredients manufacturing facilities located in Hillsboro, Hilbert, and Whitehall, WI, as well as Byron, MN.

WHAT YOU WILL BRING TO THE ROLE

You bring a strong commercial mindset, a passion for developing new customer partnerships, and a proven ability to lead strategic business development efforts in complex, fast‑moving environments. You thrive in roles where you can combine strategic thinking with hands‑on execution, and you excel at turning insights into actionable growth strategies. Your leadership style empowers teams, strengthens cross‑functional collaboration, and elevates the customer experience.

You are energized by the challenge of identifying new opportunities, creating tailored solutions, and influencing senior‑level stakeholders. You take ownership, demonstrate resilience, and maintain a high standard of professionalism when representing the Ornua brand. Your ability to coach and develop commercial talent will play a critical role in shaping our next phase of growth.

At Ornua, success is not just about what you accomplish — it is how you lead. You embody our Values by:

• Seeking and embracing new ideas to unlock growth
• Making it happen through consistent delivery and accountability
• Being your true self and building authentic partnerships
• Showing you care by investing in your team and customers
• Achieving great things together through collaboration and shared purpose

KEY AREAS OF RESPONSIBILITY:

Strategic Prospecting & Business Development

• Identify and convert high-potential prospects aligned with Ornua’s core competencies
• Build and manage a robust pipeline through targeted outreach and market intelligence
• Represent Ornua at industry events to expand visibility and generate leads
• Develop tailored engagement plans with a consultative, solution-oriented approach

Leadership

• Develop and coach direct reports to ensure delivery of strategic new business acquisition objectives
• Establish and effectively manage commercial KPIs across team, including but not limited to prospecting activity, sales funnel, customer visits, sales performance, and related commercial KPIs

Customer-Centric Solution Development

• Partner with prospects and internal teams to co-create solutions that meet functionality and value needs
• Translate prospect needs into actionable briefs and facilitate R&D alignment

Sales Execution & Operational Excellence

• Ensure responsiveness and delivery of critical sales resources
• Collaborate on pricing strategies that support new business goals
• Analyze market trends to…