Business Operations Manager

Permit Flow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. Permit Flow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining Permit Flow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, Service Titan, Zillow, Plan Grid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

About the Role

The Biz Ops team is the strategic center of Permit Flow - the force that turns big questions into executable strategy. We tackle the company's most ambiguous, cross-functional, and high-impact problems - from new market strategy to operational scalability to pricing and go-to-market design.

As a Biz Ops Manager, you'll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact.

You'll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.

What You'll Do

* Drive Company-Defining Initiatives - Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.

* Turn Ambiguity into Action - Structure unclear problems, define the "so what," and build executable plans that drive measurable outcomes.

* Build Scalable Systems - Transform insights into repeatable processes and operational playbooks.

* Deliver Clarity Through Data - Design metrics, dashboards, and analyses that drive business decisions.

* Act as a Force Multiplier - Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.

Who You Are

* 3-5 years in management consulting, investment banking, private equity, venture capital, or Biz Ops/Strategy at a high-growth startup.

* Analytical athlete - you use data to clarify ambiguity and drive decisions.

* Player-coach mindset - equally comfortable running the analysis and leading execution.

* Structured communicator - distills complexity into simple, actionable insights.

* Bias for action - moves fast, iterates quickly, and focuses on impact.

* Collaborative partner - succeeds through influence and cross-functional teamwork.

* Excited to build at a hyper-scale startup redefining how America builds.

* Hybrid in NYC - In office Monday, Wednesday, and Friday.

What We Offer (Full Time Roles Only)

* Competitive salary and meaningful equity in a high-growth company

* Comprehensive medical, dental, and vision coverage

* Flexible PTO and paid family leave

* Home office & equipment stipend

* Hybrid NYC office culture (3 days in-office/week) with direct access to leadership

* In-Office Lunch & Dinner Provided