Sr Operations Analyst; Remote - Florida

Position: Sr Operations Analyst (Remote - Florida)
Job Posting Title Sr Operations Analyst (Remote - Florida)### Description & Requirements We are seeking a detail-oriented and analytical professional to support the Florida Healthy Kids Program, working closely with Florida CHIP. This is a
** remote role open to Florida residents
** that requires someone who can evaluate our business operations through reporting, process review, and data analysis. The ideal candidate will be able to review large datasets, identify trends or gaps, and provide clear, strategic recommendations to improve overall performance and program outcomes.

The successful candidate will bring a strong process-improvement mindset, the ability to collaborate effectively with community partners, leadership teams, vendors, clients, and other key stakeholders, and the confidence to work independently without the need for close supervision. Familiarity with the Florida CHIP program is strongly preferred.

- ** Competitive Compensation** - Quarterly bonuses based on performance included!
- ** Comprehensive Insurance Coverage** - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- ** Future Planning** - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- ** Paid Time Off Package** - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- ** Holistic Wellness Support** - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- ** Recognition Platform** - Acknowledge and appreciate outstanding employee contributions.
- ** Tuition Reimbursement** - Invest in your ongoing education and development.
- ** Employee Perks and Discounts** - Additional benefits and discounts exclusively for employees.
- ** Maximus Wellness Program and Resources** - Access a range of wellness programs and resources tailored to your needs.
- ** Professional Development*
* ** Opportunities**- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Coordinate internal and external communication and change processes, act as the primary point of contact.

- Work with functional area directors/managers and subject matter experts to define specific change requirements.

- Understand business problems and opportunities in the context of the requirements.

- Increase effectiveness of project documentation such as reports and client communication.

- Obtain status updates and resolve questions from operational areas.

- Draft clear and comprehensive business process documentation to support operational activities.

- Analyze and provide recommendations for internal process improvements.

- Perform other duties as assigned by management.

- Develop solutions to a variety of complex problems.

Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Advanced degree or professional designation preferred.

- Familiarity with the Florida Children’s Health Insurance Program (CHIP) required.

- Experience working with large datasets, including the ability to analyze trends and identify issues required.

- Strong process-improvement mindset with the ability to identify gaps and provide clear, actionable recommendations.

- Experience collaborating with community organizations, leadership teams, vendors, clients, and other key stakeholders required.

- Proven ability to work independently as a self-starter without the need for micromanagement.

Home Office Requirements:**
- ** Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
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