Senior Manager Supply Chain Remote​/Hybrid

Overview

Strategic Dining Services

Position Title: Senior Manager, Supply Chain (Remote/Hybrid)

Reports To: [not specified in refined version]
Salary: $ – $

Other Forms of Compensation: [not specified in refined version]

Location:

Hybrid (Charlotte, NC preferred). Travel: 10%–25%

The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community’s dining experiences, community cost savings and increased resident satisfaction. We partner with our clients and communities to meet goals unique to each location.

The Sr. Manager, Supply Chain is responsible for leading supplier and client relationship management across assigned categories to deliver financial, operational, and strategic value. This hybrid role bridges supply chain strategy, procurement execution, and account management in alignment with Foodbuy, LLC, ensuring optimal performance of supplier programs, client satisfaction, and compliance to company purchasing standards while delivering against financial targets. The position combines strategic sourcing, supply chain optimization, and cross-functional collaboration to drive business growth and deliver operational excellence in a contracted food service environment.

• Supply Chain & Procurement Execution
  • Lead sourcing and negotiation activities across assigned categories to meet organizational objectives for cost, quality, and service.
  • Manage manufacturer, distributor, and supplier relationships to drive performance improvements and achieve financial goals.
  • Develop and administer supplier evaluation and development plans, including scorecards and performance reviews.
  • Monitor commodity and ingredient markets, ensuring price competitiveness and identifying cost-saving opportunities.
  • Collaborate with suppliers to identify shared value initiatives and innovation opportunities.
  • Oversee program implementation and adoption for new products, suppliers, and categories.
  • Coordinate supplier onboarding, price file accuracy, and master data management with internal analytics and finance teams.
  • Ensure completeness, accuracy and availability of managed order guides through the DSSI platform.

• Account & Client Relationship Management
  • Serve as a primary point of contact for assigned client, ensuring alignment between supply chain programs and operational needs.
  • Partner with Operations, Culinary and Finance teams to support client program rollouts, menu innovation, and purchasing optimization.
  • Lead business reviews and communicate program changes, performance results, and improvement initiatives.
  • Manage purchasing KPIs and compliance metrics at the unit and regional level; identify areas for improvement and implement corrective actions.
  • Provide reporting, insights, and training to client and sector stakeholders to drive purchasing compliance and adoption.
  • Escalate and resolve supplier or client issues related to product availability, pricing, or service disruptions.

• Strategic Development
  • Support long-term category strategies that optimize total cost of ownership while maintaining supplier diversity and sustainability goals.
  • Develop communication plans and dashboards for category performance and compliance tracking.
  • Collaborate cross-functionally to design and execute initiatives in support of profitability, supply assurance, and innovation.
  • Identify continuous improvement opportunities within procurement and account management processes.

Education: Bachelor’s degree in Supply Chain, Business, or related field required; MBA preferred.

Experience:

• Minimum 5–7 years of relevant experience in supply chain, procurement, or category management.
• Experience in contracted food service or hospitality supply chain preferred.
• Proven track record in supplier management and cross-functional stakeholder engagement.

Skills and

Competencies:

• Strong negotiation and relationship management skills at all organizational levels, including C-suite.
• Excellent analytical and project management abilities with high attention to detail.
• Skilled communicator and presenter with demonstrated ability to influence decisions.
• Proficient in…