Director of Revenue Operations

Ava Sure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. We’re proud of our collaborative culture where innovation thrives and every team member is valued. Want to be part of something meaningful?
Apply today and help us shape the future of healthcare!

The Director of Revenue Operations is a strategic, forward‑thinking leader responsible for optimizing the entire revenue ecosystem  this high‑impact role, you will unify processes, technology, and teams across marketing, sales, product, and customer success to accelerate revenue growth and drive operational excellence. You will build scalable systems, unlock insights through data, and ensure our go‑to‑market engine runs with precision. If you thrive at the intersection of strategy, analytics, and cross‑functional leadership, this is your opportunity to shape the future of virtual care.

• Develop and execute cross‑functional strategies that expand revenue across new and existing markets.
• Identify growth levers, emerging opportunities, and operational gaps to increase revenue yield and business scalability.

• Partner with marketing, product development, finance, and customer success to build integrated go‑to‑market plans.
• Create a seamless customer journey from lead generation to long‑term retention.

• Lead sales operations, including forecasting, pipeline governance, territory planning, and process optimization.
• Implement best‑in‑class tools, playbooks, and workflows to increase sales productivity and efficiency

• Build analytical frameworks to evaluate market trends, pricing models, and revenue performance.
• Track KPIs and operational metrics, identifying trends and driving action plans to improve results

• Conduct competitive and market research to strengthen pricing strategies and value positioning.
• Stay current on industry trends to help Ava Sure maintain a leadership edge in virtual care innovation.

• Exceptional interpersonal, written, and verbal communication skills
• Highly organized with strong attention to detail
• Self‑motivated and able to manage multiple priorities
• Thrives under deadlines and shifting business needs
• Strong critical thinker and confident decision‑maker
• Excellent customer service mindset
• Ability to collaborate with and influence cross‑functional teams

• Leads the Revenue Operations team, including internal staff and external contractors.

• Bachelor’s degree in business, marketing, analytics, or related field; MBA preferred
• 8+ years of experience in revenue operations, sales operations, or similar leadership roles
• Experience with CRMs:
  Dynamics or Salesforce preferred.
• Proven success leading cross-functional teams and large-scale initiatives
• Strong analytical skills with expertise in forecasting, data modeling, and market research
• Exceptional communication, executive presence, and change management abilities

• Must be able to sit for much of the workday with periodic walking and/or standing.
• Must be able to work in an office environment.
• This role may require some travel.

• Base Salary Range: $150,000 - $175,000 per year
• Bonus Eligibility: Yes, bonus eligible.
• Benefits Offered:
  • Ava Sure sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 4%
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Flexible Time Off Plan & Paid Holidays
  • Parental Leave
  • Generous Tuition & Continuing Education Reimbursement available
  • Employee Referral Bonus

Exempt

Full-time

United States | Remote

As the pioneer and expert in inpatient telehealth, Ava Sure has provided safer environments with over 2 million patients monitored and 200 million monitored hours. By continuing to reduce adverse events, and by optimizing workforce efficiencies for the nation s top health systems, Ava Sure has consistently lowered the cost of care while providing safer, more efficient healthcare for everyone.

Diversity creates a healthier work environment:
Ava Sure is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.