Registry Administrator

At Verra, we've created a culture of flexibility + autonomy. You'll be able to work with remote teams from diverse countries and industries. Wherever possible, we aim to find mutually agreeable solutions for international hiring.

Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools and programs that credibly, transparently and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits.

We work in any arena where we see a need for clear standards, a role for market-based mechanisms, and an opportunity to generate significant environmental and social value.

Verra manages a portfolio of standards, including the:

• Verified Carbon Standard (VCS) – the world’s leading carbon crediting program, with more than 2000 registered projects in 80 countries, and accounting for two-thirds of all voluntary carbon market transaction volume.

The Registry Administrator plays a vital role in the day-to-day operation of the Verra Registry. In this role, you will work directly with registry users to manage accounts, support project submissions, and enable the issuance, transfer, and retirement of verified units that drive real-world environmental impact.

You will review submissions for accuracy and completeness, respond to user enquiries with a strong service mindset, and collaborate closely with certification, finance, and technology teams to keep registry operations running smoothly. Beyond daily operations, you will contribute to ongoing improvements by helping refine processes, enhance registry functions, and improve internal and external user documentation. This is an exciting opportunity for a detail-oriented, service-focused professional who enjoys problem-solving, cross-functional collaboration, and being part of a mission-driven organization making a global difference.

• Support registry users with opening and using their accounts, including creating new project records, and issuing, transferring, and retiring VCUs and other units.
• Review documents submitted by account holders for completeness and accuracy.
• Respond to account holder enquiries and registry-related requests, always maintaining a high standard of registry user satisfaction.
• Coordinate closely with the Verra program team to ensure project listing, registration, and issuance requests are processed efficiently.
• Work closely with other Verra departments on user requests and issues.
• Work with the Verra Registry developer to resolve data and software issues and participate in functional testing of Registry system enhancements.
• Draft and update FAQs, user guides and standard operating procedures for our customers and the registry administrator team.
• Process Know-Your-Customer (KYC) checks on new registry account applications. Coordinate with the Verra finance team to track and process account holder invoices.

• At least three years of relevant work experience.
• A bachelor’s degree, or higher, in a relevant field.
• Strong customer service and communication skills, with an emphasis on interacting with stakeholders in a highly responsive and professional manner, even under high-pressure situations.
• Strong attention to detail.
• Strong organisational skills with the ability to prioritise and to work quickly and accurately, delivering to multiple deadlines.
• A willingness to occasionally work off-hours, including weekends and holidays, as demand for Registry services may require.
• Culturally aware with the ability to collaborate with stakeholders and partners from different countries and cultures.
• Self-starter with ability to excel in a professional environment with limited supervision.
• Excellent written and verbal communication skills.

• Administrating the largest voluntary carbon market registry in the world, home to over 3,500 projects and serving nearly 3,000 account holders.
• Gaining exposure to challenges and opportunities faced by practitioners of activities aimed at reducing greenhouse gas emissions and improving livelihoods.
• Working with a dynamic, committed, and focused team of professionals.

• You are seen as a reliable and capable member of the team by your peers and manager.
• You build an appreciation and respect for the challenges and opportunities faced by users of the Verra programs, and can effectively ensure the quality of activities certified under the Verra programs.
• Verra stakeholders consistently express positive feedback regarding your ability to collaborate to find workable solutions to challenges they face.
• Verrans come from diverse locations and…