Sr. Product Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

We’re looking for a Senior Product Manager to join the Negotiation and Collaboration team! We’re seeking individuals with a growth mindset who love tackling challenging problems and want to make a significant impact on how businesses operate. You will be responsible for overseeing industry‑leading negotiation and collaboration. You will also work on user‑facing products that use the latest AI technology to augment human work and delight our customers.

You will be responsible for owning key projects, supporting them from definition through implementation and ongoing improvement. You will work with UX Design and Engineering to build delightful features, and will work across functions to bring them to market.

This position is an individual contributor role reporting to the Director of Product Management.

• Develop product plans for key initiatives and prioritize features based on long‑term vision, while also helping the team design and launch lean MVPs
• Work directly with customers to identify product opportunities, gaps, and difficulties
• Collaborate closely with UX Design and Engineering teams to deliver high‑quality, end‑to‑end experiences in a fast‑paced startup environment
• Be an expert and champion for user needs and goals
• Incorporate customer feedback, competitive analysis, and team input to continuously improve products and user experiences
• Collect and translate requirements into user stories and specifications
• Provide clear guidance and direction throughout the product development process to ensure successful implementation
• Define key business metrics and goals, and track to them
• Collaborate with Customer Success, Marketing, and Sales for GTM activities

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

• 8+ years of related experience
• 3+ years of experience in product management for complex business or enterprise applications

• Experience balancing long‑term strategic work while simultaneously executing on near‑term needs
• Strong decision‑making skills when faced with ambiguous situations without perfect data
• Excellent interpersonal skills with the ability to clearly articulate problem spaces, product decisions, and underlying rationale
• Proven track record of shipping user‑facing capabilities
• Degree in Business, Informatics, Computer Science, Engineering, or a related field or equivalent experience
• Experience with legal, sales, and procurement‑focused B2B software products
• Hands‑on experience working with LLMs or agentic workflows

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $ – $ base salary

This role is also eligible for the following:

• Bonus:
  Sales personnel are eligible for variable incentive pay dependent on…