Business Services Specialist II; Plus One

Overview

Employer Industry: Automotive Services

Why consider this job opportunity:

• Hourly base pay rate is $18.17 - $27.31/hour, with potential for additional commission and incentive programs.
• Opportunity for career advancement and growth within the organization.
• Work remotely within Mountain Standard Time Zones or Pacific Standard Time Zones in the United States.
• Minimum of sixteen hours of paid time off every month, plus seven paid holidays.
• Supportive and collaborative work environment focused on effective communication and problem resolution.
• Chance to work with iconic brands and industry-leading companies in the automotive sector.

• Manage communication and transaction support between the employer and commercial clients and buyers.
• Foster effective communication with internal and external clients, escalating concerns to management as needed.
• Respond to client inquiries related to transactions, ensuring quality service and effective problem resolution.
• Maintain Smartsheet spreadsheets for tracking verification and communication workflows.
• Generate buyer gate releases and manage internal and external account relationships through shared communication channels.

• Requires physical ability and mental acuity to execute the duties of the position successfully.
• Experience with generating buyer gate releases and managing account relationships.
• Proficiency in using Smartsheet for tracking requests and updates.
• Strong problem-solving skills and the ability to follow established SOPs.
• Consistent achievement of KPIs in previous roles.

• Experience in administrative roles within the automotive or related industries.
• Familiarity with AS400 and other relevant transaction management systems.
• Strong collaborative skills with the ability to work across different teams.
• Prior experience in customer service or client support roles.
• Knowledge of vehicle-related workflows and processes.

#Automotive Services #Remote Work #Career Opportunity #Competitive Pay #Client Support

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