Associate, Fulfillment & Logistics

Overview

This is a full-time, on-site role for an Associate Fulfillment & Logistics. This individual will manage factory relationships and timelines regarding freight as well as being the key contact between fulfillment and production. They will also be responsible for overseeing on-time order processing, fulfillment (including picking and packing), warehouse operations, inventory and order tracking, quality control, and shipping preparation. This is a hybrid position of 3 days/week in our Los Angeles office.

• Build and maintain strong relationships with suppliers and vendors
• Oversee freight forwarding from expected x-factory to in-house launch
• Analyze rate cards with freight forwarders, update cross-functional docs (e.g. WIPs), create ASNs, assess QBRs, assess on-time performance and cost per unit
• Oversee the freight forwarding relationships with a minimum of 2 freight forwarders
• Oversee all freight bookings for the entire supply base of 8+ suppliers in and out of the forwarder portal in accordance with expected X-factory dates
• Analyze the freight and customs-related invoices, issue all freight claims when they occur
• Plan with finance the B2C and B2B forecasts with our 3PLs in order to plan labor needs to minimize backlogs
• Analyze SLAs with our 3PLs e.g. on-time fulfillment and delivery
• Validate wholesale orders, oversee compliance with existing vendors and onboarding new trading partners
• Generate weekly reports on inventory levels, receiving, order status and any other necessary reports for c-suite
• Work closely with cross-functional teams, including production, customer service, finance, and marketing, to align fulfillment and logistics with business needs
• Work with marketing and sales to anticipate seasonal demand fluctuations and adjust fulfilment plans accordingly
• Identify and implement process improvements within the supply chain to streamline inventory management, reduce lead times, and minimize waste. Develop and document best practices for supply chain operations
• Effectively communicate updates, escalate potential risks with Supervisor
• Special projects as needed

• B.A or equivalent
• 3-5 years of experience in logistics and fulfillment (Ecom and wholesale)
• A proactive and results-driven mindset, with strong prioritization skills and an ability to meet deadlines
• Strong communication and interpersonal skills, with a collaborative approach to working with both internal and external partners
• Exceptional attention to detail, with strong analytical thinking and problem-solving abilities
• Multi-tasker with a "can-do" attitude and ability to shift priorities when needed
• Excel & G-suite proficiency
• EDI and NuOrder experience (preferred)
• Net Suite Experience (preferred)

The base salary range for this full-time position is $75,000 - $90,000. Within this range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training. Please note that the base salary range provided in this posting does not include any bonus, equity, or benefits you may be eligible for.

It's more than a job. We have focused on building a team of people who emulate our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. There is no such thing as a small achievement here - we celebrate it all!

We look at the necessities. We offer competitive salary packages, including annual bonuses, generous parental leave, a 401k, fantastic health benefits, open time off, and more.

We have an office you’ll enjoy going to. We work in our office Tuesday - Thursday. Monday and Friday are remote/work-from-home days. We’re set up to support comfortable working - hot desks, lounge, and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. We’re dog-friendly, so your furry coworker can join you anytime.

We don’t forget the most important things. We want MeUndies to be a place where you feel safe and…