Senior Business Analyst

Overview

Digital Charter is searching for an experienced Senior Business Analyst for a full-time remote position. The ideal candidate will have a strong understanding of Agile methodologies, the Software Development Lifecycle (SDLC), and tools to assess program efficiency and effectiveness. The candidate should also possess excellent soft skills to interface with new individuals on a regular basis, ranging from contracted software developers to military generals.

This individual will be responsible for analyzing each program assigned to the initiative, evaluating software development methodologies, defining or evolving quality metrics, and gauging overall team performance.

The starting salary for this position is $110,000.

Note:

This is an ongoing positional requirement for multiple proposal efforts. Based on the Client’s final determination of requirements, if a role becomes available that matches qualifications, a recruiter may reach out.

• Perform Discovery Sessions for Each Program Aligned with the Initiative
• Understand the Type of Work Being Delivered by Evaluating Contractual Agreements and Program Mission
• Review the Statement of Work (SOW) Associated with the Program's Contract
• Gather and Document Information on Existing Reporting Mechanisms
• Gather and Document Information on Existing Service Level Agreements (SLAs)
• Gather and Document Information on Existing Feedback Mechanisms
• Gather and Document Information on Existing Software Development Strategies
• Gather and Document Information on Existing Agile Methodology and Ceremonies
• Analyze the Performance of Development Teams by Analyzing Sprint Performances
• Assess the Success of Delivered Software Packages (in conjunction with Acceptance Testers)

• Analyze the Alignment of Delivered Work Based on Contractual Objectives
• Independently Evaluate Resource Mix (Team Efficiency)
• Analyze Sprint Velocity and Team Consistency
• Identify Opportunities to Streamline Performance Metric Tracking

• Identify Strengths and Weaknesses in Existing Software Development Processes
• Identify Strengths and Weaknesses in Overall Vendor Performance
• Recommend Strategies to Accelerate Issue Resolution
• Recommend Strategies to Optimize Processes
• Recommend Strategies to Enhance Overall Software Performance
• Recommend Strategies for Improving Agile Methodologies
• Provide Status Updates on Performance According to Performance Metrics

Required:

• Minimum 6 years of experience in business analysis or a related field, including hands-on support of content management platforms.
• Proficiency in generating metrics and reports using project management and data analysis tools (e.g. Atlassian Jira, Microsoft Power BI, Microsoft Planner).
• Experience collaborating within Agile development teams and adapting to Agile/Scrum processes.
• Demonstrated ability to gather, document, and analyze requirements from diverse stakeholders.
• Strong analytical and problem-solving skills with a detail-oriented approach to work.
• U.S. Citizenship is required for this position due to government contract requirements and the need for a Public Trust security clearance.
• Strong Understanding of Agile Frameworks (Scrum, Kanban, or SAFe)
• Proficient in Analyzing Software Development Metrics (e.g., Defect Rates, Velocity, and Cycle Times)
• Excellent Problem-Solving and Critical-Thinking Skills
• Excellent Verbal and Written Communication Skills (Technical and Non-Technical Audiences)
• Strong Understanding of SDLC Processes and Methodologies
• Proficient in Cross-Team Communication and Coordination
• Excellent Ability to Manage Multiple Projects Simultaneously

Preferred:

• Certified Business Analysis Professional (CBAP)
• Certified Scrum Master (CSM)

• Communication:
  Excellent written and verbal communication skills
• Initiative:
  Proactive & Self-Motivation
• Attention to Detail:
  Commitment to accuracy and high-quality work
• Team
  
  Collaboration:
  
  Ability to work effectively in cross-functional teams
• Customer-Focus:
  Commitment to Service Excellence

• 5+ years of experience as a Business Analyst (or Related Role) with Software Development Focus.

• Bachelor’s degree in business administration,…