Senior Sales Support Specialist

Lumelight is an integrated workplace administration and compliance business. We serve the brokers and third-party administrators who support employers in the complex, crucial areas of benefits design, compliance and administration. We handle the complexities of benefits compliance and administration, empowering you to focus on what you do best.

As the thoughtful synthesis of carefully curated specialists, Lumelight was created to serve a highly fragmented market by simplifying benefits compliance, reducing exposure to risk and giving clients the freedom and confidence to focus on their core business and accelerate performance.

• Works closely with the Sales, Operations and Marketing teams to support marketing, sales and crucial administrative functions
• Develops an in-depth understanding of all product & service offerings
• Ensures prospective customers receive superior service and support by responding to inquiries and questions, involving the appropriate parties within our firm
• Assists with creating proposals, quotes, agreements/contracts, and audit implementation materials
• Assists with following up on open/outstanding proposals, quotes, agreements/contracts, and audit implementation materials, helping the Sales team move prospective clients through the presales process as quickly as possible
• Helps maintain sales database with client/prospect information
• Generates reports and participates in reoccurring team meetings
• With support from the Marketing department, monitors, tracks, ships and reorders sales collateral, proposals, or displays for trade shows and conferences
• Assists sales team with scheduling meetings as needed
• Supports achievement of company, team, and individual goals
• Assists with completion of projects and special duties as directed and within assigned deadlines
• Performs other functions as assigned

• Superior time management, detail orientation, organizational skills, and the ability to quickly adapt to, and manage, multiple priorities or projects
• Excellent written and verbal communication skills with internal team members and external clients and brokers
• Must be able to work both independently and within a team setting
• High level of professionalism with an attention to detail
• Ability to follow through and complete tasks effectively
• Ability to work collaboratively with cross-functional teams

• Bachelor or Associate’s degree preferred; previous administrative experience in an office setting strongly preferred
• 3-5+ years experience within similar field
• Proficiency in use of various Microsoft software such as Windows, Excel, Word and Outlook
• Experience using Salesforce or a similar customer relationship management software preferred
• Knowledge of the healthcare benefits industry (health insurance brokers/producers/consultants, claims audits, dependent eligibility audits) is preferred but not required

This position is a remote position within approved Lumelight states. This job operates in a professional office environment, whether in person or remotely. This role routinely uses standard office equipment such as computers, phones, and printers.

Equipment will be provided to you.

• Medical, Dental and Vision Benefits
• Health Savings and Flexible Spending Account Options
• 401(k) with Automatic Company Contribution
• Employee Assistance Program
• Company-paid Life and Disability Insurance
• Paid Time Off

We are currently recruiting from the following states:
Arizona (AZ), Florida (FL), Georgia (GA), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Mexico (NM), North Carolina (NC), North Dakota (ND), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), and Utah (UT).

Lumelight, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.